Remote Spanish Content & Community Support Specialist

Cbtalents; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A digital support services company is seeking a Spanish-speaking Content Review & Community Support Specialist to maintain a safe digital environment by helping users with inquiries and reviewing content. Responsibilities include monitoring compliance with platform policies and ensuring user satisfaction through empathetic support. The ideal candidate is fluent in Spanish and has strong analytical and communication skills. Relocation assistance is offered for eligible candidates, with remote work options available.

Servicios

Performance bonus

Relocation package

Paid training

Formación

• Native-level Spanish (C2) and good English (B2) communication skills required.
• Up to 1 year of experience in customer service or similar environments preferred.
• High cultural awareness regarding the supported market/region.

Responsabilidades

• Assist users with inquiries accurately and empathetically.
• Monitor reports of potential policy abuse and enforce platform Terms of Use.
• Analyze data to identify trends and improve user support processes.

Conocimientos

Empathy

Analytical skills

Attention to detail

Communication skills

Descripción del empleo

A digital support services company is seeking a Spanish-speaking Content Review & Community Support Specialist to maintain a safe digital environment by helping users with inquiries and reviewing content. Responsibilities include monitoring compliance with platform policies and ensuring user satisfaction through empathetic support. The ideal candidate is fluent in Spanish and has strong analytical and communication skills. Relocation assistance is offered for eligible candidates, with remote work options available.