Remote Polish Night Support Agent - Growth & Bonuses

WeDoSupport; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A customer support company is looking for a Customer Support Agent fluent in Polish and English to join their Night Team remotely. This role involves delivering exceptional support via email and live chat, addressing customer inquiries, and exceeding expectations. Candidates should have a proactive attitude and experience in support roles is a plus. The company offers substantial monthly bonuses, vacation days, and opportunities for career growth, emphasizing a strong sense of community and success.

Servicios

Up to 50% monthly bonuses

24 days of vacation per year

6 days of paid sick leave

Language classes

Birthday gifts

Career growth opportunities

Formación

• Previous experience in a support role is advantageous.
• Strong attention to detail.
• Proficient in both written and spoken English and Polish.

Responsabilidades

• Deliver exceptional support to customers via email and live chat.
• Process inquiries with attention to detail.
• Identify clients' needs and suggest effective solutions.
• Collaborate closely with the team.

Conocimientos

Fluent in Polish

Fluent in English

Excellent communication skills

Attention to detail

Proactive attitude

Negotiation skills

Descripción del empleo

A customer support company is looking for a Customer Support Agent fluent in Polish and English to join their Night Team remotely. This role involves delivering exceptional support via email and live chat, addressing customer inquiries, and exceeding expectations. Candidates should have a proactive attitude and experience in support roles is a plus. The company offers substantial monthly bonuses, vacation days, and opportunities for career growth, emphasizing a strong sense of community and success.