Remote German Banking Client Services Specialist

SkillMatch Solutions; A distancia; EUR 21.000; Jornada completa

Descripción de la vacante

A leading financial services firm is seeking a Banking Client Services Specialist fluent in German for a remote position based in Madrid. The role involves engaging with clients, providing tailored financial advice, and managing service inquiries through multiple platforms. Candidates should have a relevant degree and proficiency in MS Office. Previous banking experience is preferred. This full-time role offers a competitive salary and opportunities for career advancement, along with comprehensive initial training in Madrid.

Servicios

Competitive salary of 20,730 EUR gross per year

32 calendar days of annual leave

Initial fully paid on-site training in Madrid

Accommodation and transport tickets for candidates from outside Madrid

Formación

• Must be fluent in German at a C2 level.
• Preferably a degree in Business Administration, Mathematics, or Law.
• Previous banking experience is advantageous.

Responsabilidades

• Provide exceptional customer support for banking clients.
• Handle inquiries related to banking services and account management.
• Manage back-office tasks including email and chat correspondence.
• Promote innovative banking products adhering to standards.
• Monitor applications and ensure compliance with regulations.
• Achieve quality standards and sales targets.

Conocimientos

Fluent in German (C2 level)

Customer-focused

Excellent verbal and written communication abilities

Analytical mindset

Strong commercial acumen

Effective problem-solving skills

Adaptability to new technologies

Educación

Degree in Business Administration, Mathematics, or Law

Herramientas

MS Office applications (Excel, Word, PowerPoint, Access)

Descripción del empleo

A leading financial services firm is seeking a Banking Client Services Specialist fluent in German for a remote position based in Madrid. The role involves engaging with clients, providing tailored financial advice, and managing service inquiries through multiple platforms. Candidates should have a relevant degree and proficiency in MS Office. Previous banking experience is preferred. This full-time role offers a competitive salary and opportunities for career advancement, along with comprehensive initial training in Madrid.