Recruitment advisor, training and quality

Page Outsourcing; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading outsourcing provider is seeking a Recruitment Coordinator to enhance onboarding processes and manage relationships with candidates and hiring managers in Madrid, Spain. This role requires proficiency in Italian or Portuguese and excellent English skills, along with strong organizational abilities and a customer-focused mindset. The ideal candidate will thrive under pressure and contribute to maximizing contract performance while adhering to service level agreements. Competitive salary and defined career progression are offered.

Servicios

Competitive salary and bonuses

Defined career progression

Family-friendly enhanced policies

Recruitment advisor training

Formación

• Preferred experience as a Recruitment Coordinator, ideally in an RPO environment.
• Proficiency in Italian/Portuguese and excellent English communication skills.
• Highly organized, reliable, and proactive.

Responsabilidades

• Build and manage relationships with candidates and hiring managers.
• Maximize contract performance while adhering to service level agreements.
• Track candidate progress against onboarding checklists.

Conocimientos

Organizational skills

Communication in Italian

Communication in Portuguese

Customer-focused mindset

Negotiation skills

Descripción del empleo

Why choose us?

Page Outsourcing is one of the fastest-growing global outsourced providers, having more than doubled its headcount in the past 18 months to support major clients across the UK, North America, Europe, Asia Pacific, and Latin America.

This unprecedented expansion is due to our unique positioning within the global outsourcing industry and our ability to offer tailored, multi-regional outsourcing solutions across the full talent spectrum. Underpinned by our best-in‑class Page Group infrastructure, we have an unmatched opportunity to deliver industry‑leading performance.

What will you be doing?

To build and manage excellent relationships with both candidates and hiring managers, maximising contract performance, while achieving all aspects of the service level agreement.

Ensure all clients, candidates, and colleagues receive an experience in line with the Page Outsourcing values.

Key Activities

• Capturing successful candidate details and initiating onboarding activities
• Scheduling Hiring Manager Interview with Candidates
• Tracking candidate progress against the agreed‑upon onboarding checklist - highlighting and escalating any outstanding actions or information
• Responding to outstanding or adverse onboarding elements through an agreed escalation process - closing the circle on any dropouts or delayed start dates
• Working with recruiting teams to educate candidates on onboarding requirements to minimise dropouts and delays
• Arranging keep‑in‑touch calls or updates with candidates to update them on the progress of onboarding
• Working with 3rd party vendors and / or internal teams who are responsible for delivering onboarding elements to ensure an efficient working relationship
• Raising requests for facilities or systems access
• Booking candidates into orientation / day 1 activities
• Sharing new joiner packs or information
• Managing contractor and temp to perm conversions

What are we looking for?

• Preferred experience as a Recruitment Coordinator, ideally in an RPO environment. Similar experience in an administrative or customer service / customer facing role.
• Proficiency in Italian / Portuguese and excellent English communication skills
• Highly organised, reliable, and proactive
• Able to prioritise tasks and perform well under pressure
• Team player with integrity, flexibility, and a customer‑focused mindset
• Confident in influencing, negotiating, and building strong relationships

How will you be rewarded?

• Competitive salary and bonuses
• Defined career progression
• Family‑friendly enhanced policies
• Recruitment advisor training and quality
• Madrid, Spain