PSP Implementation Specialist (Full remote within Spain)

Leadtech Group; A distancia; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A leading digital business firm in Spain is seeking a PSP Implementation Specialist to join its innovative team. In this role, you will facilitate the integration of Payment Service Providers for various clients, working closely with stakeholders and technical teams. Responsibilities include onboarding stakeholders, supporting technical operations, and identifying process improvements. This position offers the opportunity to thrive in a dynamic environment with a diverse team dedicated to delivering exceptional software solutions.

Formación

• Experience in managing stakeholders during implementation.
• Ability to provide technical support and troubleshooting.
• Knowledge of payment systems and processes.

Responsabilidades

• Onboard stakeholders by understanding their needs on the payments platform.
• Gather customer feedback and pass it to the Product teams.
• Identify improvements for the implementation process.

Conocimientos

Stakeholder management

Technical support

Integration experience

Descripción del empleo

Description

We’re looking for a PSP Implementation Specialist to work with our dream team environment in order to deliver the best software solutions to our innovative and industry‑leading products.

As a PSP implementation specialist, you will be responsible for facilitating the integration and setup of a Payment Service Provider for various clients. You will work closely with stakeholders, technical teams, and external partners to ensure a smooth and successful implementation process.

A little bit about us

Leadtech has been fostering and developing innovative digital businesses across several industries since 2009. It has since then expanded to a team of over 500 committed employees working all over Spain. We are thrilled to have more than 23 nationalities working together and very proud to see that our products and services are enjoyed by millions of users monthly around the globe. #LifeAtLeadtech

How will you make a difference

• Onboard new stakeholders by understanding their needs and support with the proper set‑up in the payments platform.
• Gather customer feedback regarding possible bugs, improvements and new functionalities, passing it along to the Product and Support teams.
• Technical support for the new PSP implementation by being the connection between our technical team and the PSPs technical support.
• Identify potential improvements to our current implementation process and spot ways to increase internal efficiency.
• Support the Implementation Manager by developing technical projects involving internal and external stakeholders.
• Assist in the implementation and supervision of the full lifecycle process for new stakeholders by gathering requirements details and evaluate test case scenarios.