People Partner for CX: Org Design & Leadership Coach

Manychat; Barcelona; Presencial; EUR 90.000 - 110.000; Jornada completa

Descripción de la vacante

A leading Chat Marketing platform in Barcelona is seeking a proactive People Partner to support its Customer Experience team. This role involves strategic collaboration, coaching, and shaping the HR landscape within a high-growth environment. Candidates should have strong leadership development skills and a high level of business acumen. The position offers remote onboarding, relocation support, and comprehensive health insurance.

Servicios

Professional development budget

Flexible benefits plan

Comprehensive health insurance

Free meals and snacks

Hybrid work model

Formación

• Proven experience in a People Partner or HR Business Partner role, ideally within high-growth or product-led environments.
• Demonstrated ability to build people systems from scratch.
• Comfort operating in ambiguous, evolving environments.

Responsabilidades

• Providing strategic advice and hands-on support on org design and team development.
• Ensuring agents feel heard and supported.
• Helping shape future state organisational design as teams scale.

Conocimientos

Strong coaching and leadership development skills

High level of business acumen

Proficiency in English

Ability to bridge strategy and execution

Educación

Background in HR, Business, Psychology, or related field

Descripción del empleo

A leading Chat Marketing platform in Barcelona is seeking a proactive People Partner to support its Customer Experience team. This role involves strategic collaboration, coaching, and shaping the HR landscape within a high-growth environment. Candidates should have strong leadership development skills and a high level of business acumen. The position offers remote onboarding, relocation support, and comprehensive health insurance.