Operation and Facilities Officer

CES - MATLAB® in the Middle East; Madrid; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A technology group is seeking an Operations Manager to establish its presence in Madrid. The Operations Manager will oversee daily operations, coordinate internal teams, and develop efficient processes. The ideal candidate has a Bachelor's degree, 3+ years of experience in operations, and fluency in Spanish and English. This role offers the opportunity to shape local operations and a flexible hybrid work environment.

Servicios

Opportunity to shape local operations

Flexible hybrid work environment

Formación

• Bachelor's degree in Business Administration, Engineering, or a related field.
• 3+ years of experience in operations, process development, or project coordination.
• Proven experience with Salesforce administration or workflow definition.
• Fluency in Spanish and English, Italian or Portuguese is a plus.
• Proficiency with Microsoft Office 365 and familiarity with CRM systems.

Responsabilidades

• Set up and manage day-to-day operations in Spain.
• Coordinate with internal teams and develop efficient processes.
• Define and maintain Salesforce workflows.
• Manage Salesforce consultants for business operations alignment.
• Design and improve operational processes for scalability.

Conocimientos

Operations management

Salesforce administration

Process development

Fluency in Spanish

Fluency in English

Educación

Bachelor's degree in Business Administration or Engineering

Herramientas

Salesforce

Microsoft Office 365

Descripción del empleo

Operations Manager

Company: CES Iberia S.L.

Location: Madrid (Hybrid)

Employment Type: Full-time, Permanent

CES Iberia is part of an international technology group delivering engineering software solutions across Europe and the Middle East. Our team supports universities, industrial clients, and public institutions through innovative tools and digital transformation initiatives.

We are opening a new office in Madrid and are looking for our first hire — a talented Operations Manager who will help establish the company’s local presence and build solid operational foundations.

Responsibilities

• The Operations Manager will be responsible for setting up and managing day-to-day operations in Spain, coordinating with internal teams and the vendor, and developing efficient processes that ensure smooth execution of sales, finance, and customer operations.
• Set up and manage local operations processes (order management, invoicing, reporting).
• Define and maintain Salesforce workflows to automate and streamline business operations.
• Manage Salesforce consultants to ensure configurations align with internal requirements and best practices.
• Design, document, and improve operational processes to support scalability and compliance.
• Liaise with suppliers, customers, and partners to ensure compliance and timely delivery.
• Oversee administrative aspects related to HR, legal, and procurement.

Qualifications

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• ~3+ years of experience in operations, process development, or project coordination.
• ~ Proven experience with Salesforce administration or workflow definition.
• ~ Fluency in Spanish and English (Italian or Portuguese a plus).
• ~ Proficiency with Microsoft Office 365 and familiarity with CRM systems.

Benefits

• The opportunity to be the first team member in Madrid and shape local operations.
• Flexible hybrid work environment.

Operations Manager – Madrid