Mallorca Kids Club Lead – Spa & Wellness

Mandarin Oriental Hotel Group Limited; Palma; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A luxury hotel in Mallorca is looking for a Kids Club Supervisor to manage operations and ensure exceptional guest satisfaction. The successful candidate will develop engaging activities, address guest concerns, and collaborate with other departments to enhance the Kids Club experience. Candidates should have at least 2 years of experience working with children in a hotel environment, along with required certifications in Pediatric First Aid and CPR. Fluency in both Spanish and English is mandatory.

Servicios

Learning and development programs

Complimentary nights at hotels globally

Health benefits and wellness programs

Formación

• A minimum of 2 years’ experience working with children in a hotel or resort environment.
• Pediatric First Aid and CPR certification is required.

Responsabilidades

• Manage operations of the Kids Club for exceptional guest satisfaction.
• Develop engaging activities highlighting local offerings.
• Monitor success of activities through guest feedback.

Conocimientos

Fluency in Spanish

Fluency in English

Strong communication skills

Child education specialization

Team leadership

Educación

Secondary education with specialization in Child Education

Descripción del empleo

A luxury hotel in Mallorca is looking for a Kids Club Supervisor to manage operations and ensure exceptional guest satisfaction. The successful candidate will develop engaging activities, address guest concerns, and collaborate with other departments to enhance the Kids Club experience. Candidates should have at least 2 years of experience working with children in a hotel environment, along with required certifications in Pediatric First Aid and CPR. Fluency in both Spanish and English is mandatory.