Hybrid English-Speaking Customer Support Specialist

Avnet; Madrid; Híbrido; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading technology company in Madrid is seeking a Customer Service Representative to ensure smooth order processing and maintain customer relationships. The position requires fluency in English and experience in customer support. Key responsibilities include order tracking, invoicing, and problem resolution. This role offers a hybrid working model, a supportive team environment, and competitive benefits, including meal vouchers and private medical insurance.

Servicios

Hybrid working model - 3 days per week on-site

Paid holiday, plus bank holidays

Private Medical Insurance

Meal vouchers (Ticket Restaurant)

Work equipment

Formación

• Previous experience in customer support or sales is preferred.
• Fluent in English is mandatory; knowledge of other languages is a plus.
• Ability to multi-task and work in a fast-paced environment.

Responsabilidades

• Provide quote preparation, order tracking, and invoicing.
• Support sales team members and external customers.
• Maintain good customer relations and resolve claims.

Conocimientos

Customer support experience

Fluent in English

Problem-solving skills

Microsoft Office skills, mainly Excel

Team spirit

Descripción del empleo

A leading technology company in Madrid is seeking a Customer Service Representative to ensure smooth order processing and maintain customer relationships. The position requires fluency in English and experience in customer support. Key responsibilities include order tracking, invoicing, and problem resolution. This role offers a hybrid working model, a supportive team environment, and competitive benefits, including meal vouchers and private medical insurance.