Hollister - Key Lead, Xanadu

JR Spain; Arroyomolinos; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A retail company in Arroyomolinos, Spain, is seeking a Key Lead to ensure exceptional in-store experiences and oversee store operations. The role involves coaching staff, driving sales performance, and a commitment to customer satisfaction. Ideal candidates should have retail experience, be bilingual in English and Spanish, and possess strong interpersonal skills. Flexible scheduling and career growth opportunities offered.

Servicios

Quarterly sales incentives

Employee discounts

Flexible scheduling

Career growth opportunities

Training and development

Supportive team environment

Formación

• Fluency in English & Spanish (CEFR B2 level).
• At least 1 year of retail experience preferred.
• Outgoing, assertive, adaptable, stress-tolerant.

Responsabilidades

• Ensure all customers receive a quality in-store experience.
• Act as the Floor Supervisor for effective store operations.
• Drive store performance through customer experience.

Conocimientos

Customer focus

Communication

Interpersonal skills

Attention to Detail

Proactive Thinking

Knowledge of fashion trends

Educación

High School Diploma/G.E.D.

Descripción del empleo

arroyomolinos, Spain

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure effective store operations. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.

What You’ll Do

• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills

Work Schedule Requirements

Schedule varies weekly, with at least 20-25 hours per week. Availability on Saturdays, Sundays, and certain holidays is required. Hours may increase during peak times to support business needs.

Qualifications

• High School Diploma/G.E.D. preferred
• At least 1 year of retail experience preferred
• Fluency in English & Spanish (CEFR B2 level)
• Customer focus, communication, interpersonal skills
• Knowledge of fashion trends, outgoing, assertive, adaptable, stress-tolerant
• Multi-tasking, ethical, committed to diversity and inclusion

Additional Information

Benefits include quarterly sales incentives, employee discounts, flexible scheduling, career growth opportunities, training and development, and a supportive team environment. The position may require visa processing if applicable.