Head of PGT-A/SR (m/f/d)

CENTOGENE; Valencia; Presencial; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

A global healthcare company in Valencia is seeking a professional to manage the daily operations of their PGT-A/SR workflow. You will coordinate staff schedules and ensure compliance with quality standards. The ideal candidate has a degree in a relevant field and 3-5 years of experience in reproductive genetics laboratories. Proficiency in Spanish and English is essential. This role offers competitive compensation and a supportive international team environment.

Servicios

Competitive compensation package

Professional growth opportunities

Inclusive team culture

Formación

• 3–5 years of experience in diagnostic or reproductive genetics laboratories.
• Strong understanding of quality systems and documentation practices.
• Experience in laboratory supervision or coordination.

Responsabilidades

• Manage daily operations of the PGT-A/SR workflow.
• Act as a point of contact for clinics and fertility specialists.
• Ensure adherence to SOPs and quality standards.
• Troubleshoot technical issues in the PGT-A/SR pipeline.

Conocimientos

Communication with clinicians

Organizational skills

Attention to detail

Troubleshooting

Operational supervision

Educación

Bachelor’s or Master’s degree in Biology/Biotechnology/Genetics/Bio- medical Sciences

Descripción del empleo

CENTOGENE Valencia, Valencian Community, Spain

Your Responsibilities

• Manage daily operations of the PGT-A/SR workflow, ensuring adherence to TAT, quality standards, and processing capacity.
• Execute the diagnostic activities within the PGT-A service, ensuring strict adherence to validated protocols and consistently meeting the established KPIs.
• Coordinate staff schedules, workload distribution, and daily task assignments to ensure consistent operational readiness.

Clinical Communication & Service Excellence

• Act as a key point of contact for clinics and fertility specialists, ensuring clear, timely, and professional communication.
• Provide direct, accessible telephone support for any technical or documentation‑related questions, promoting a high‑quality and reliable service experience.
• Coordinate with internal teams to ensure that clinical partners receive accurate information.

Quality, Compliance & Documentation

• Ensure strict adherence to SOPs, quality standards, and regulatory requirements (ISO‑based frameworks, internal QMS).
• Support investigation and documentation of deviations, non‑conformities, CAPAs, and change controls.
• Maintain audit‑ready documentation and assist during internal or external audits.

Technical Oversight (PGT‑A/SR)

• Provide technical supervision across the PGT‑A/SR pipeline, ensuring correct execution of all processes and QC steps.
• Troubleshoot technical issues, support root‑cause analysis, and help implement corrective actions in coordination with QA and scientific teams.
• Ensure consistent application of validated workflows, QC criteria, and result governance procedures.
• Issue resolution, and seamless support throughout the PGT‑A/SR process.

Your Profile

Required Qualifications

• Bachelor’s or Master’s degree in Biology, Biotechnology, Genetics, Biomedical Sciences, or related fields.
• Minimum 3–5 years of experience in diagnostic or reproductive genetics laboratories (direct experience with PGT‑A/SR workflows).
• Strong ability to communicate effectively with clinicians and partner clinics, providing clear guidance in both technical and clinical contexts.
• Previous experience in laboratory supervision or coordination.
• Strong understanding of quality systems and documentation practices.
• Native Spanish and strong English proficiency.

Key Competencies

• Strong organizational skills and operational supervision.
• Ability to guide, support, and develop technical staff.
• Attention to detail and strong compliance mindset.
• Effective troubleshooting and data‑driven problem solving.
• Clear and professional communication, both internally and with clinical partners.

Why us?

• Opportunity to contribute to a mission‑driven environment supporting reproductive genetics.
• Professional growth in a high‑impact laboratory setting.
• Competitive compensation package aligned with experience.
• Inclusive, collaborative, and international team culture.

About Us

With employees from over 50 nations, CENTOGENE is a truly international company with offices in Rostock, Berlin, Delhi, Boston, Valencia, Belgrade, and São Paulo. We were born to help diagnostic patients with rare disease and today we evolved to help patients of all clinical specialties to make bold progress with guided solutions for physicians, their patients and pharma partners.