German Technical Support Specialist — Valencia (Onsite)

Cross Border Talents; Valencia; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading customer support firm in Valencia seeks a German Technical Support Specialist to provide exceptional service to clients. The role involves diagnosing technical issues and ensuring a smooth customer experience. Ideal candidates will have proficiency in German (C2), English (B2), and at least one year in a technical support role. Competitive salary and various benefits, including relocation assistance and meal allowance, are offered.

Servicios

Competitive Salary

Meal Allowance

Collaborative Team

Relocation Assistance

Onsite Work

Formación

• At least one year of experience in Technical Customer Support or a related role.
• EU citizenship or a Spanish residency card.
• Desire to learn and advance in the field.

Responsabilidades

• Assist clients via phone, email, and chat, addressing technical inquiries with efficiency.
• Diagnose and resolve technical issues, offering tailored solutions.
• Work closely with colleagues to ensure fast issue resolution.
• Maintain up-to-date customer records and service logs.
• Provide high-quality interactions that build trust.

Conocimientos

Proficiency in German (C2 level)

Proficiency in English (B2 level)

Strong analytical abilities

Leadership skills

Communication abilities

Descripción del empleo

A leading customer support firm in Valencia seeks a German Technical Support Specialist to provide exceptional service to clients. The role involves diagnosing technical issues and ensuring a smooth customer experience. Ideal candidates will have proficiency in German (C2), English (B2), and at least one year in a technical support role. Competitive salary and various benefits, including relocation assistance and meal allowance, are offered.