German speaking Remote in Spain

Cbtalents; Málaga; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A dynamic tech support company is seeking a Remote Customer Service Representative who is fluent in German and English. The role involves assisting customers with technical issues related to audio products. Full training is provided, and work is remote from mainland Spain, with a competitive salary and bonuses available.

Servicios

Competitive base salary

Full paid training

Work-from-home setup

Performance bonus

Formación

• Fluency in German and English required.
• Proven customer service skills with technical support.
• Experience or interest in audio products and tech.

Responsabilidades

• Assist customers through incoming support requests.
• Troubleshoot technical incidents.
• Resolve issues with specialized products.

Conocimientos

Fluency in German

Solid command of English

Great communication skills

Customer care skills

Experience with audio products

Familiarity with Windows

Familiarity with macOS

Descripción del empleo

About the job German speaking Remote in Spain

Remote Customer Service Representative – Tech & Audio Support (Spain, Mainland Only)

Remote from anywhere in mainland Spain (excluding islands) or hybrid from our Barcelona office
Full-time · Temporary contract

Join a dynamic, multilingual team supporting innovative brands across industries like technology, travel, fashion, and finance.

What’s in it for you?

• Competitive base salary 19,634 euros gross/year+ performance bonus
• Full paid training (no prior experience needed!)
• Work-from-home setup available across mainland Spain
• Hybrid if you live in Barcelona
• 39h/week schedule: Monday–Friday between 09:00 and 20:00
• Assist customers through incoming support requests
• Troubleshoot incidents requiring deeper technical know-how
• Resolve issues related to specialized products like SoundTouch
• Keep users updated with resolution progress

What we’re looking for:

• Fluency in German and a solid command of English
• Great communication and customer care skills
• Experience or interest in audio products, wireless networking & live music tech
• Familiarity with Windows and macOS
• Prior experience in tech support or a fast-paced customer service role

Please note: Remote work is only available from mainland Spain. Applications from residents in the islands unfortunately cannot be considered for remote roles.