Dutch-speaking B2B Customer Experience Specialist

Kats Recruitment; Valencia; Presencial; EUR 28.000 - 37.000; Jornada completa

Descripción de la vacante

A leading recruitment agency in Valencia seeks a Dutch-Speaking B2B Customer Support representative to assist business clients with outstanding service. The ideal candidate should be fluent in Dutch and possess excellent communication skills. This full-time position offers a competitive salary, performance bonuses, and opportunities for internal growth in a dynamic, multicultural environment.

Servicios

Competitive salary

Performance bonuses

Paid training

Supportive work environment

Relocation support

Growth opportunities

Formación

• Previous customer support experience is an advantage but not mandatory.
• Comfortable working with computers and CRM tools.
• Positive attitude and willingness to learn.

Responsabilidades

• Handle incoming inquiries from business customers via phone, email, and chat.
• Provide accurate information and troubleshoot issues.
• Monitor ongoing cases and ensure timely follow-up.
• Maintain professional communication and deliver an excellent customer experience.

Conocimientos

Fluent Dutch (C1+)

Good English

Excellent communication

Customer-service mindset

Problem-solving skills

Descripción del empleo

Dutch-Speaking B2B Customer Support Valencia, Spain

About the Role

Join a dynamic international team in sunny Valencia and support business clients with high-quality customer service in Dutch. Youll be helping companies manage their requests, solve issues, and ensure smooth daily operations. This is a great opportunity for Dutch speakers who enjoy communication, problem‑solving, and working in a professional B2B environment.

What You Will Do

• Handle incoming inquiries from business customers via phone, email and chat
• Provide accurate information, troubleshoot issues and guide clients through solutions
• Monitor ongoing cases and ensure timely follow‑up
• Maintain professional communication and deliver an excellent customer experience
• Collaborate with internal teams to resolve client requests efficiently
• Keep records updated in the CRM system

Requirements

• Fluent Dutch (C1+) and good English
• Excellent communication, customer‑service mindset and problem‑solving skills
• Previous customer support experience is an advantage but not mandatory
• Comfortable working with computers, CRM tools and multitasking
• Positive attitude, team spirit and willingness to learn
• EU citizenship or valid Spanish work permit is mandatory

Whats Offered

• Stable full‑time contract in Valencia
• Competitive salary + performance bonuses
• Paid training and ongoing development
• Multicultural team and supportive work environment
• Relocation support may be available depending on the profile
• Opportunities to grow internally in an international company

If you're ready for a fresh start in beautiful Valencia and want to build your career in customer support, wed love to hear from you. Apply today and join an international team where your Dutch skills truly matter!