Digital Commerce & Loyalty Consultant

Next-Link; Sant Cugat del Vallès; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

A leading consultancy in digital commerce is seeking a hands-on consultant dedicated to driving a global loyalty program and supporting digital efforts for a top client in the pharmaceutical sector. Candidates should have over 4 years of relevant experience, ideally with e-commerce platforms and CMS-driven websites. The role involves managing a global loyalty program and collaborating with diverse teams in an Agile environment. Fluent English is essential, and additional languages are a plus.

Formación

• 4+ years of experience in digital product, e-commerce, or loyalty-related roles.
• Proven experience working with CMS-driven websites and customer-facing digital platforms.
• Experience coordinating with external development agencies.

Responsabilidades

• Shape and manage the global loyalty program and backlog.
• Collaborate with internal teams and external agencies to deliver e-commerce projects.
• Translate requirements into actionable user stories and ensure smooth Agile delivery.

Conocimientos

Digital product management

E-commerce expertise

Agile methodologies

Project management

Communication skills

Herramientas

Jira

Confluence

Descripción del empleo

Job Description Join our team 100% dedicated to a top client in the pharmaceutical sector! We’re looking for a hands‑on consultant to drive a global loyalty program and support the digital commerce roadmap.

What You’ll Do

• Shape and manage the global loyalty program and backlog.
• Collaborate with internal teams and external agencies to deliver e‑commerce projects.
• Translate requirements into actionable user stories and ensure smooth Agile delivery.
• Propose improvements and bring new ideas to enhance customer loyalty online.

What Success Looks Like

• Roll out a new e‑commerce website in at least one market.
• Become a trusted partner for Digital Commerce and technical teams.
• Take ownership of the loyalty backlog and contribute to shaping the global program.

Why Join Us

Work in a dynamic, high‑impact environment with direct exposure to a top pharma client and global digital initiatives.

Requirements

Experience

• 4+ years of experience in digital product, e‑commerce, or loyalty‑related roles.
• Proven experience working with CMS‑driven websites and customer‑facing digital platforms.
• Experience coordinating with external development agencies.
• Hands‑on experience working in Agile/SCRUM environments.
• Experience supporting global or multi‑market digital initiatives.

Technical & Product Skills

• Strong understanding of website development concepts and digital delivery.
• Ability to translate business needs into clear technical requirements.
• Familiarity with e‑commerce ecosystems and integrations.
• Experience using tools such as Jira and Confluence.

Soft Skills

• Strong project management and organizational skills.
• Comfortable operating in complex, cross‑functional environments.
• Proactive mindset with the ability to propose ideas and improvements.
• Clear communicator, able to work effectively with both business and technical stakeholders.
• Fluent in English; additional languages are a plus.

Nice to Have

• Previous experience with loyalty programs, CRM, or customer engagement platforms.
• Experience working in global organizations.
• Understanding of personalization or customer engagement strategies.