Development Tech Lead

Omega CRM, A Merkle Company; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading customer experience firm based in Madrid is seeking a Technical Lead to support project management and ensure technical objectives are met. The candidate should have over 3 years of experience in Salesforce with hands-on knowledge of Sales Cloud, Service Cloud, and Marketing Cloud, and familiarity with agile methodologies. Benefits include a permanent contract, the option for home office, and health insurance.

Servicios

Permanent contract

Home Office

Health insurance

Formación

• 3+ years of experience in the full lifecycle of Salesforce.
• Experience in the Pharmaceutical sector.
• Hands‑on with Sales Cloud, Service Cloud, and Marketing Cloud.
• Experience with agile methodologies.
• High level of English.

Responsabilidades

• Support the Project Manager in technical leadership, ensuring best solutions.
• Detect and notify risks in technical project management.
• Ensure smooth project progress in terms of Scope, Schedule, and Costs.
• Ensure fulfillment of the project's technical objectives.
• Ensure compliance with software quality standards.
• Supervise effort estimations of the development team.

Conocimientos

Sales Cloud

Service Cloud

Marketing Cloud

Agile methodologies

English proficiency

Descripción del empleo

Omega CRM is a Merkle & Dentsu company, leader in Customer Experience services with over 20 years of experience in technology-driven marketing and customer relationship innovation, and we are looking for a Technical Lead.

Responsibilities

• Support the Project Manager/Delivery Manager in technical leadership, bringing comprehensive knowledge of the platform and identifying the best solutions to meet functional demands.
• Detect and notify risks in technical project management and client profitability.
• Ensure smooth progress of the project in terms of Scope, Schedule, and Costs, alerting and anticipating possible deviations.
• Ensure fulfillment of the project's technical objectives.
• Ensure compliance with agreed software quality standards with Omega’s Technical Management.
• Supervise effort estimations of the development and support team during testing.
• Collaborate with the PM/DM in project demos for the client.
• Ensure the final delivery of technical documentation for a project.
• Participate in the development and training of the technical team, advising them to improve their technical skills.
• Collaborate in Omega’s community of practice by providing thought leadership, training, and mentoring to develop technical capabilities.

Qualifications

• 3+ years of experience in the full lifecycle of Salesforce.
• Experience in the Pharmaceutical sector.
• Hands‑on with Sales Cloud, Service Cloud, and Marketing Cloud.
• Experience with agile methodologies.
• High level of English.

Benefits

Permanent contract. Home Office. Health insurance.