Booking Support

Remotetravelcareers; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A travel service company is looking for a remote Booking Support representative to assist customers with travel reservations and changes. The role requires strong communication and customer service skills to provide effective support through various channels. Applicants should be organized, detail-oriented, and friendly when dealing with customer inquiries. This position can be either full-time or part-time and offers the flexibility to work from home in Bilbao, Spain.

Formación

• Excellent communication and customer service abilities.
• Proficient in using computers and online booking systems.
• Strong organizational skills and attention to detail.

Responsabilidades

• Assist customers with booking flights, hotels, and transportation.
• Provide support through phone, email, or chat.
• Guide customers to the right options for their needs.

Conocimientos

Strong communication skills

Customer service skills

Comfortable using computers

Organizational skills

Descripción del empleo

Overview

We are seeking a remote Booking Support representative to assist customers with travel reservations and changes. You’ll help with booking details, answer customer questions, and provide clear support from your home office.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time