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Dutch Speaking Customer Service Representative
Job summary
A dynamic international company is looking for a Dutch Speaking Customer Service Representative to join their multicultural team. Based in Athens, this role involves assisting customers with inquiries and bookings while providing excellent service. Candidates should have strong communication skills and a customer-first mindset, with the ability to work rotating shifts. The position offers a competitive salary, relocation support, and paid training, allowing you to thrive in an international environment while living in sunny Athens.
Benefits
Qualifications
- Previous customer service or hospitality experience is a plus.
- Willingness to work rotating shifts.
- Calm, solution-oriented approach.
Responsibilities
- Handle customer inquiries via phone, email, and chat.
- Support customers with reservations, changes, cancellations, and payments.
- Resolve customer issues efficiently and professionally.
Skills
Location: Athens, Greece
Schedule: Monday – Sunday, 08:00–00:00 (rotational shifts)
Salary: 1,500 Eurogross per month
Are you a Dutch speaker ready for an international career move? Join a dynamic, multicultural team in Athens and support customers of a global travel platform. This role offers relocation support, paid training, and the opportunity to gain valuable international experience while living in one of Europe’s most vibrant cities.
You will play a key role in delivering excellent customer service by assisting users with booking‑related inquiries and ensuring a smooth, positive experience across all communication channels.
- Customer Support: Handle customer inquiries via phone, email, and chat.
- Booking Assistance: Support customers with reservations, changes, cancellations, and payments.
- Problem Solving: Resolve customer issues efficiently and professionally.
- Quality & Accuracy: Ensure accurate documentation and compliance with procedures.
- High‑Volume Interaction: Manage multiple customer interactions daily with empathy and care.
- Team Collaboration: Work closely with colleagues to maintain high service standards.
- Language Skills: C1/C2 level of Dutch and good level of English.
- Customer‑First Mindset: Strong communication and problem‑solving skills.
- Experience: Previous customer service or hospitality experience is a plus.
- Flexibility: Willingness to work rotating shifts.
- Professionalism: Calm, solution‑oriented approach.
- Team Spirit: Comfortable working in a multicultural environment.
- Relocation Support: Assistance with moving to Greece and settling in Athens.
- Competitive Salary: 1,500 Eurogross per month.
- Paid Training: Full onboarding and continuous support.
- International Work Environment: Multicultural and inclusive workplace.
- Career Development: Build valuable customer service experience.
- Lifestyle Opportunity: Live and work in sunny Athens.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.