German-speaking Mobility Support Consultant

Phiture; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading mobility service provider is seeking a German-speaking Mobility Support Consultant for a fully remote role based in Portugal. In this position, you will assist customers with mobility-related questions, ensuring excellent service and coordination throughout the relocation process. Ideal candidates will have strong organizational skills and fluency in German with solid English communication abilities. This full-time role offers competitive salary, benefits, and career development opportunities within a supportive multicultural team.

Leistungen

Competitive salary and benefits package

Remote onboarding and continuous training

Career development opportunities

Qualifikationen

• Fluent in German and strong English communication skills required.
• Excellent organizational and problem-solving skills essential.
• Comfortable working remotely and managing multiple tasks.

Aufgaben

• Assist customers with mobility questions regarding relocation and travel.
• Provide timely support and resolve queries for customers.
• Manage requests through phone, email, and ticketing systems.

Kenntnisse

Fluency in German (C1+)

Strong English communication skills

Excellent organisational skills

Problem-solving ability

Customer-focused mindset

Jobbeschreibung

German-Speaking Mobility Support Consultant (Remote in Portugal)

We are seeking a German-speaking Mobility Support Consultant to join a fully remote team based in Portugal. You will support German-speaking customers with relocation, travel and mobility-related processes, ensuring smooth coordination and excellent service all from the comfort of your home in Portugal.

What The Job Is About

• Assist German-speaking customers with mobility questions including relocation steps, travel coordination, documentation and logistics.
• Provide clear guidance, resolve queries and ensure every customer receives accurate, timely support.
• Manage cases via phone, email and ticketing systems, escalating complex issues when needed.
• Coordinate with internal teams such as operations, HR, logistics and compliance to ensure seamless handling of each case.
• Track all requests, document progress and follow through until resolution.
• Work 100% remotely within Portugal, staying connected with your multilingual team through digital tools.

Requirements

• Fluency in German (C1+) and strong English communication skills.
• Excellent organisational skills, problem-solving ability and customer-focused mindset.
• Comfort working remotely, using digital platforms and managing multiple tasks.
• Previous experience in mobility, relocation, travel coordination, logistics or customer service is an advantage but not required.
• Residence in Portugal and eligibility to work remotely within the country.

What We Offer

• A full-time, remote-from-Portugal position with stable working structure.
• Competitive salary and benefits package.
• Remote onboarding and continuous training on mobility processes.
• Career development opportunities within mobility, operations or international support.
• A supportive, multicultural team where your German language skills are valued every day.

If you're ready to use your German skills in a fully remote role supporting global mobility operations all while living anywhere in Portugal, we’d love to hear from you.