Customer Service jobs in United States

Are you a highly motivated and results-driven sales person who is passionate to work in a global environment and your sweet spot language is English? If the answer is YES, we invite you to become part of our enthusiastic team!

EUPD Research is seeking a proactive and detail-oriented International Sales Assistant to support our sales operations on a global scale. In this role, you will act as a vital link between our sales, marketing, and customer service teams, ensuring the seamless sales processes, efficient client communication, and a high level of customer satisfaction.

This position is ideal for an individual with strong organizational skills, excellent communication abilities, and a collaborative mindset who thrives in a dynamic, fast-paced environment.

• Prepare for sales appointments and assist sales representatives during the negotiation phase.
• Respond promptly and effectively to customer inquiries, ensuring clarity and satisfaction.
• Coordinate administrative tasks such as drafting contracts, processing orders, and preparing proposals.
• Responsible for the creation, coordination, and performance reporting of all sales campaign content.

• Maintain and update customer files, ensuring accurate and comprehensive information.
• Monitor customer portfolios to identify opportunities for engagement and retention.
• Support the promotion of products and services during commercial campaigns, offering recommendations and tailored advice.
• Act as a liaison between the sales and marketing teams, ensuring alignment in strategies.
• Contribute to the development of new offers and participate in team meetings to share insights and feedback.

• Experience: A minimum of one year in a sales assistant or related administrative role; experience in international trade or as a sales representative is a plus.
• Comfortable with internet-based tools, email platforms, and commercial software.
• Ability to analyze and synthesize data effectively to aid decision-making.
• Exceptional verbal and written communication skills in English; proficiency in an additional language is a plus.
• Strong interpersonal skills to build relationships with customers, partners, and internal teams.
• Detail-oriented: Ensures accuracy in administrative tasks and data management.
• Adaptable: Thrives in a dynamic, fast-paced environment with shifting priorities.
• Autonomous: Demonstrates independence in handling tasks and decision-making.
• Stress-resilient: Maintains composure and productivity under pressure.

At EUPD Research, you will be part of a team dedicated to driving insights and innovation in the global market. You will have the opportunity to develop your professional skills in a supportive and collaborative environment while contributing to the success of an internationally recognized company.

If you are passionate about international trade, excel at organization, and enjoy interacting with diverse teams and clients, we encourage you to apply.

Does this exciting position spark your interest? We look forward to receiving your full application, including salary expectations.