Customer Service jobs in United States

Job Title: Service and Application Engineer (m/f/d), Hanover

Hanover, Germany

-

Yes

925a7618f109

1

09.05.2025

23.06.2025

• Perform maintenance and repairs on mobile and stationary waterjet systems.
• Supervise the rental park independently, including instruction, handover/return, care, and maintenance.
• Conduct product demonstrations and provide technical support to customers on projects.
• Offer technical advice to customers regarding problems and applications, both onsite and via telephone.
• Promote and sell accessories during service visits.
• Provide technical-practical training in automotive, agricultural, or construction machinery fields, requiring several years of experience in a technical profession.
• Stay curious about new technologies.
• Work independently with commitment.
• Think and act customer-oriented.
• Willingness to travel up to 40%, primarily day trips.
• Possess a trailer license or be willing to acquire one.

• Stable, long-term employment in a family-owned business.
• Holiday and Christmas bonuses, profit sharing.
• 30 days of vacation.
• Old-age provision and VWL.
• Family-oriented company culture.
• Free hot drinks.
• Job bike program.
• Employee discounts, including new VW vehicles.

Falch has been a leading manufacturer of water jetting solutions since 1986. We specialize in innovative pump technology up to 3000 bar, automation solutions, and excellent customer service. As a German owner-managed family business, we have two main locations in Blaubeuren and Merklingen, with 16 sales and service centers across 10 countries, employing over 270 staff and trainees.