Zoho CRM Experts

WITTIGONIA; Heidelberg; Remote; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A digital marketing agency is seeking a Zoho CRM Expert to configure and maintain CRM systems for sales and customer service. You will ensure data integrity, build reports, and train users. The position is remote, offering flexibility and opportunities for professional growth. Ideal candidates have experience with Zoho CRM, strong data management skills, and fluency in English, with an additional language preferred.

Leistungen

Work remotely with flexibility

Opportunities for certifications

Exposure to international clients

Qualifikationen

• Demonstrable experience with Zoho CRM and Zoho Bigin.
• Strong data-management and integration skills.
• Ability to build useful dashboards and reports.

Aufgaben

• Set up and customize Zoho CRM modules and workflows.
• Manage Bigin pipelines and team configurations.
• Ensure data integrity and cleaning of records.
• Build reports and dashboards for metrics tracking.
• Train users and document best practices.
• Troubleshoot system issues and maintain security settings.

Kenntnisse

Experience with Zoho CRM

Data management skills

Dashboard and report building

User training and support

Problem-solving skills

Fluent English

Fluency in an additional language

Jobbeschreibung

This is a remote position.

Zoho CRM Experts / Zoho Bigin Experts. As a Zoho CRM Expert / Zoho Bigin Expert at WITTIGONIA digital, you will configure, customize and maintain CRM systems to support sales, marketing and customer service teams. In this remote role, you will ensure CRM processes are efficient, data is clean, workflows are automated, and system analytics provide actionable insights. You’ll be a key contributor to improving customer journeys through both Zoho CRM and Zoho Bigin.

Responsibilities

• Set up, customize and maintain Zoho CRM modules: fields, layouts, permissions, workflows, automations and dashboards
• Manage Bigin pipelines and small‑business workflows; configure teams, roles, and flows between Zoho Bigin and other Zoho tools or third‑party apps
• Ensure data integrity: cleaning, deduplication, import/export, synchronization and audit of CRM & Bigin records
• Build reports and dashboards to track lead generation, opportunity pipelines, and customer lifecycle metrics
• Train end users, support adoption, document best practices and create process guidelines
• Troubleshoot system issues, oversee permissions & access control, maintain security settings in line with GDPR / local privacy requirements

Requirements

• Demonstrable experience with Zoho CRM and Zoho Bigin, including setup, customization, workflows and automations.
• Strong data‑management skills: record‑keeping, data hygiene, integration skills, synchronization across systems
• Ability to build useful dashboards, analytic reports and insights from CRM & Bigin usage
• Experience training or supporting users, producing documentation or process standards
• English fluency (written and spoken); fluency in one additional major language preferred (German, French, Portuguese, Italian or Spanish)
• Excellent problem‑solving skills and attention to detail; proactive in suggesting improvements

Benefits

• Work remotely with flexibility and autonomy in a digital‑first team
• Hands‑on opportunity to work across enterprise CRM and small‑business CRM platforms
• Exposure to international clients and cross‑functional teams
• Professional growth: opportunities for certifications, best‑practice training, and continual refinement of CRM strategies

About WITTIGONIA Digital

WITTIGONIA digital partners with leading platforms like Zoho, TikTok, Google Ads, Microsoft Ads, LinkedIn Ads, and Amazon Ads. We specialize in digital strategy, performance marketing, marketing automation and data‑driven optimization. Our tagline, “Creating Tomorrow Today”, reflects our commitment to innovation and strategic excellence. Learn more via our website and job portal.

Join us to lead the future of CRM excellence with Zoho‑powered insights and pipeline mastery.

Follow us on LinkedIn: https://www.linkedin.com/company/wittigonia/

Learn more about WITTIGONIA services: https://wittigonia.net/en/service/