Warranty Clerk (m/f/d)

Porsche Center Aschaffenburg; Aschaffenburg; Vor Ort; EUR 35.000 - 45.000; Vollzeit

Zusammenfassung

A major sports car dealership is seeking a Warranty Clerk to process warranty claims and collaborate with service advisors. The ideal candidate has experience in warranty environments and must be proficient in German. Strong technical ability and teamwork are essential. This position offers a role in a renowned company committed to excellent customer service.

Qualifikationen

• Experience in the service or warranty environment of a car dealership/importer.
• Ability to process and assess warranty and goodwill claims.
• Confident use of manufacturer systems like PPN.

Aufgaben

• Process and assess warranty and goodwill claims.
• Prepare, review, and document applications according to manufacturer specifications.
• Collaborate with service advisors, workshop managers, and the importer.

Kenntnisse

Technical expertise

Excellent written and spoken German skills

Strong teamwork and communication skills

Independent, responsible, and structured working style

Resilient, flexible, and service-oriented personality

Ausbildung

Completed commercial or technical training in the automotive sector

Tools

MS Office

Jobbeschreibung

Tasks

Here's your opportunity at Porsche.The Porsche Center Aschaffenburg sells Porsche, one of the world's most successful sports car brands. Our goal is to continue this success in the future and provide our customers with optimal service. To strengthen our team, we are offering a position as aWarranty Clerk (m/f/d)

Processing and assessing warranty and goodwill claimsPreparing, reviewing, and documenting applications according to manufacturer specificationsCollaboration with service advisors, workshop managers, and the importerAdvice on complex complaints and support for the workshopMonitoring and invoicing of warranty and goodwill claims, including credit note verificationPreparing reports and using relevant manufacturer systems (e.g., PPN)Accounting

Requirements

Completed commercial or technical training in the automotive sectorExperience in the service or warranty environment of a car dealership/importerTechnical expertiseExcellent written and spoken German skillsIndependent, responsible, and structured working styleConfident use of MS OfficeStrong teamwork and communication skillsResilient, flexible, and service-oriented personalityFor more detail, salary and company information, use the apply link