Travel Consultant – Danish Speaker

Essence Coaching Group; München; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

An international travel company is seeking a Travel Consultant who speaks Danish and excels in customer service. This hybrid role allows you to enjoy flexibility while supporting customers in their travel experiences. Your responsibilities include assisting with inquiries, managing bookings, and ensuring positive interactions with customers. A strong focus on communication, empathy, and problem-solving will be key to your success. The position offers a gross base salary of €1,900/month plus performance bonuses.

Leistungen

Stable, long-term opportunity

Supportive team culture

Flexible schedules for work-life balance

Paid bank holidays

Performance bonuses up to €250 gross/month

Qualifikationen

• Danish language skills at native or C1/C2 level.
• English language skills at B2 level (spoken and written).
• Motivated to deliver service excellence.

Aufgaben

• Assist customers with travel inquiries across multiple channels.
• Manage bookings, changes, and cancellations.
• Identify customer needs and provide effective solutions.
• Deliver high-quality customer-first service in every interaction.
• Represent the brand with empathy and care.

Kenntnisse

Excellent communication and interpersonal skills

Strong customer-oriented mindset

Problem-solving ability

Ability to remain calm and professional

Empathetic communication

Jobbeschreibung

Travel Consultant – Danish Speaker (Hybrid | Estonia)

Are you passionate about travel and delivering outstanding customer experiences? Join a dynamic international travel services team where your Danish language skills truly make an impact.

Location

Estonia – Hybrid model
Enjoy the flexibility of working partly from home while being part of a collaborative, global environment.

Language Requirements

• Danish: Native or C1/C2 level

• English: B2 level (spoken and written)

Your Role

As a Travel Consultant, you will be the voice of the brand and a trusted travel partner for customers. Your mission is to create smooth, stress-free travel experiences through professional, friendly, and solution-oriented support.

Key Responsibilities

• Assist customers with travel-related inquiries across multiple channels

• Manage bookings, changes, cancellations, and general travel assistance

• Identify customer needs and provide personalized, effective solutions

• Deliver high-quality, customer-first service in every interaction

• Communicate clearly, confidently, and professionally at all times

• Represent the brand with empathy, reliability, and care

What Were Looking For

• Excellent communication and interpersonal skills

• Strong customer-oriented mindset with problem-solving ability

• Ability to stay calm, professional, and empathetic in all situations

• Motivation to deliver service excellence every day

Working Hours

• Monday – Friday: 09:00 – 20:00

• Saturday – Sunday: 10:00 – 19:00

• 365 days/year

• Bank holidays paid double

Flexible schedules available to support work–life balance.

Salary & Benefits

• Base salary: 1,900 EUR gross/month

• Performance bonus: up to 250 EUR gross/month

• Employment options:

  • Full-time

  • Part-time (minimum 50% / 20 hours per week)

• Stable, long-term opportunity in an international company

• Supportive team culture and professional working environment