Travel Concierge German Speaking

Crew Life at Sea; Hamburg; Vor Ort; EUR 35.000 - 50.000; Vollzeit

Zusammenfassung

A leading cruise company in Hamburg seeks a Shore Excursion Consultant to provide excellent guest service during travel arrangements. Ideal candidates will have a travel agent background and several years of experience on cruise ships. Proficiency in German and English is required, along with strong PC skills. Join us for an adventure at sea.

Qualifikationen

• Several years of experience in a comparable position on board cruise ships.
• Willingness to induct within the framework of the position as Shore Excursion Consultant.

Aufgaben

• Individual care and advice for guests regarding special private arrangements.
• Short-term planning and organization of private arrangements.
• Active support of the Shore Excursion Manager.

Kenntnisse

Reliable worldwide destination knowledge

Very good knowledge of German

Very good knowledge of English

Very good PC skills

Ausbildung

Specialist training as a travel agent

Tools

MS Office applications

Fidelio Cruise

DaVinci

Jobbeschreibung

Do you have a great enthusiasm for traveling and would like to share this with our guests? Be part of our team of experts and take a course in the middle of an adventure!

• Individual care and advice for guests with regard to special private arrangements
• Short-term planning, organization and calculation as well as purchase and sale of these private arrangements
• Independent and responsible correspondence with the responsible shore excursion agencies
• Active support of the Shore Excursion Manager in controlling and enforcing quality standards in the area of responsibility for tourism
• Presence in the guest area and active host for the guests
• Taking care of guests during the outward and return flights, as well as on pre- and post-programs
• Willingness to induct within the framework of the position as Shore Excursion Consultant

What you bring on board:

• Specialist training as a travel agent or tourism specialist
• Several years of experience in a comparable position on board cruise ships
• Reliable worldwide destination knowledge
• Very good knowledge of German (mother tongue) and English (spoken and written), further foreign languages desirable
• Very good PC skills, especially MS Office applications, Fidelio Cruise and DaVinci desirable