Trainer

CVL Cosmetics; Berlin; Vor Ort; EUR 40.000 - 50.000; Vollzeit

Zusammenfassung

A leading cosmetics company is seeking a Training Specialist in Berlin to deliver engaging training and manage promotional events. The role requires strong communication skills, a customer-oriented approach, and collaboration across departments. Successful candidates must have good knowledge in beauty care and be fluent in both German and English. Responsibilities include delivering technical training, managing administrative tasks, and cultivating relationships with clients to enhance sales experiences.

Qualifikationen

• Proven ability to learn and perfect Valmont’s face & body protocols.
• Comfortable with public speaking.
• Highly collaborative; works with various departments.
• Able to work in a fast-paced environment.

Aufgaben

• Deliver technical and theoretical training that maximizes product knowledge.
• Conduct animations at various points of sale.
• Organize schedules and travel coordination for sales team.
• Attend National Sales and Training meetings.

Kenntnisse

Good knowledge regarding beauty care

Excellent communication skills

Customer-oriented

Good knowledge in Microsoft Office

Language fluency in German & English

Tools

Microsoft PowerPoint

Microsoft Teams

Jobbeschreibung

Working within the Training team, this role will be responsible for executing the CVL Cosmetics South Middle Europe SL plan for the Training position in Germany. The role will work across the organization, aligning the needs of our customers and points of sale (POS) to drive exceptional customer experiences and increase sales of our brands (Valmont, l'Elixir des Glaciers & Storie Veneziane).

Additionally, this position will be responsible for delivering technical and commercial training, organizing promotional events, and managing administrative tasks related to training and animation activities. Given the highly cross‑functional nature of this role, strong leadership, communication skills, and a passion for the luxury and cosmetics industry are essential. This role reports to the Commercial Director.

Main Tasks & Duties

Training (70%)

• Deliver technical and theoretical training (in‑person and virtual) that is engaging, informative, and maximizes product knowledge retention on the latest skincare techniques and product launches.
• Develop strong, trusting relationships with clients and their teams.
• Provide expert Valmont professional aesthetic services and sales advice to clients.
• Regularly train Valmont Beauty Advisors in department stores on products and new launches.

Events (20%)

Conduct animations at spas, department stores, and various points of sale by performing facials, masterclasses, and pop‑up events (in‑person or virtual, depending on client needs).

Administrative Tasks (5-10%)

• Organize schedules and manage travel coordination based on sales team requests.
• Ensure that all paperwork after each training or animation is completed and submitted on time.
• Utilize the Customer Relationship Management (CRM) tool to schedule training, order gifts, and document follow‑up notes and photos after each session.
• Proactively follow up and support client needs and requests.
• Handle training logistics, including supplies, food, kit replenishment, etc.
• Oversee Cube Management for the area.

Meetings (5%)

Attend National Sales and Training meetings 2-4 times per year to stay up to date on product launches and new protocols.

Qualifications

• Good knowledge regarding beauty care
• Capacity to learn quickly
• Proven ability to learn and perfect Valmont´s face & body protocols
• Excellent communication skills, comfortable with public speaking.
• Customer-oriented with an ability to sell and give sales-based trainings.
• Highly collaborative; working with various departments in a team‑oriented environment.
• Able to work in a fast‑paced environment that requires a high degree of multi‑tasking and pro‑active organizational skills.
• Good knowledge in Microsoft Office (especially Power Point) and Microsoft Teams.
• Entrepreneurial, self‑confident, and self‑motivated, flexible, team‑player and positive attitude
• Language fluency in German & English.