Technical Customer Support (Germany)

OSR Enterprises AG; Stuttgart; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A technology company in Stuttgart is seeking a Technical Customer Support to join their diligent team. The role requires full ownership of technical customer-facing activities, including product deployment, training, and support. Ideal candidates must hold a BSc. in Computer Science or Engineering, have over 3 years of experience in a customer-facing technical position, and possess knowledge of programming languages like C/C++ and Java. Fluency in English and the ability to travel internationally 30% are also necessary for this role.

Qualifikationen

• 3+ years' experience in a customer-facing technical position.
• Ability to travel internationally 30% of the time.
• Advantage to have knowledge of the automotive industry.

Aufgaben

• Accept full ownership of technical customer-facing activities.
• Handle product deployment, training, and customer support.

Kenntnisse

Customer-centric approach

Excellent interpersonal skills

Fluency in English

Ausbildung

BSc. in Computer Science or Engineering

Tools

Knowledge of C/C++

Knowledge of Java

Knowledge of Linux

Jobbeschreibung

Description

We are interested in welcoming a Technical Customer Support to join our diligent team accepting full ownership of technical customer-facing activities such as product deployment, training, and customer support.

The right candidate should have various technical capabilities and customer-centric approach.

Requirements

Essential:

• BSc. in Computer Science or Engineering
• 3+ years' experience in a customer-facing technical position
• Knowledge of C/C++, Java, or similar programing languages
• Knowledge of Linux
• Excellent interpersonal and communication skills
• Ability to travel internationally 30% of the time
• Fluency in English

Advantage to those who also have:

• Knowledge of Automotive industry and experience
• Multi-disciplinary product experience
• Scripting and/or NoSQL DB knowledge
• Knowledge of RTOS (QNX, Integrity, etc.)
• Proficiency in speaking/writing in additional languages