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A leading technology services firm is seeking an experienced Technical Manager / ServiceNow SME to lead a strategic implementation for a top-tier international law firm. Ideal candidates will have hands-on expertise in ServiceNow, ITSM, and Integration Hub, along with strong leadership and stakeholder management skills. This role requires a detail-oriented approach and the ability to perform under high expectations, from defining the roadmap to contributing to the technical build.
We are seeking a highly experienced and detail-oriented Technical Manager / ServiceNow Subject Matter Expert (SME) to lead a strategic ServiceNow implementation for a top-tier international law firm. This client is highly demanding, with a strong expectation for precision, clarity, and excellence in delivery—therefore, we require a candidate with exceptional attention to detail, strong stakeholder management skills, and the ability to perform under high expectations.
The ideal candidate brings deep hands‑on expertise across ServiceNow, ITSM, and Integration Hub , combined with strong leadership capabilities. This role is both strategic and hands‑on : you will define the implementation roadmap, guide the delivery, and contribute to the technical build when needed.