Store Manager (m/f/d) - Cologne

LAP Coffee; Köln; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A developing coffee brand is seeking a Store Manager for their new location in Cologne. The role includes overseeing store operations, leading a team of baristas, managing P&L, and enhancing local brand loyalty. Candidates should have leadership experience in hospitality or retail, be adaptable to fast-paced environments, and be fluent in English and German. This opportunity offers the chance to revolutionize the coffee industry while working with an ambitious and passionate team.

Leistungen

Work closely with experienced leadership

Participate in team events

Be part of a startup environment

Qualifikationen

• 2-3 years of leadership experience in hospitality or retail F&B.
• Strong track record in team scaling, inventory, and supply chain management.
• Entrepreneurial and adaptable to fast-paced environments.
• Proven ability to spot growth opportunities and execute within budgets.
• Willing to travel occasionally.

Aufgaben

• Oversee store operations including staffing, sales, and customer satisfaction.
• Ensure baristas meet company goals and standards.
• Build relationships with neighborhood businesses for brand loyalty.
• Manage team schedules and operations readiness.
• Implement systems to reduce product waste.

Kenntnisse

Leadership experience

Strong communication skills

Organizational skills

Problem-solving skills

Fluency in English

Fluency in German

Jobbeschreibung

What you will do

You'll be responsible for the launch of our first store in Cologne. You’ll oversee store operations, including staffing, sales, P&L, and customer satisfaction. When necessary, you will go behind the counter and motivate the team to deliver exceptional service while driving business growth and profitability.

• Team Leadership: Ensure baristas are working towards achieving company goals and standards while upholding and creating a great culture.

• Operational Excellence: Maintain elite operating standards across all locations under your management.

• Community Engagement: Build meaningful relationships with neighborhood businesses and residents to foster local brand loyalty and goodwill.

• Team Scheduling: Oversee and manage team schedules to ensure punctuality and operational readiness.

• Training Adherence: Master and apply product, service, and brand training playbooks to maintain consistency and quality.

• Product Quality Management: Ensure proper measures are in place to handle products correctly, preserving their freshness and quality in both food and beverage offerings.

• Waste Reduction: Implement and sustain systems to minimize product wastage by monitoring and adjusting par levels in line with business fluctuations.

• Health & Safety Compliance: Maintain health and safety standards at all times, ensuring a clean and safe working environment.

What you bring

• At least 2-3 years of leadership experience in hospitality or retail F&B, with a strong track record in team scaling, inventory, and supply chain management. Coffee industry experience is a plus.

• Entrepreneurial, solution-focused, and adaptable to fast-paced, start-up environments.

• Strong communication, organizational, and problem-solving skills under pressure.

• Proven ability to spot growth opportunities, test ideas, and execute within tight budgets.

• Willing to travel occasionally for new opportunities.

• Fluency in English and German.

• Performance Tracking: Accurately track and report daily KPIs, inventory counts, and commissary supply transfers for locations under your management.

• Customer Growth Strategies: Collaborate with our Brand and Marketing team to create and execute strategies for growing a loyal customer base.

• Financial Management: Take ownership of the P&L for each store under your management, identify areas for improvement, and develop innovative solutions to enhance performance.

• Team Development: Support and cultivate a cohesive team of baristas, inspiring them to grow into future General Managers.

What we offer

• Ambitious team: Work closely with our experienced leadership to build and scale an innovative lifestyle consumer coffee brand. Join a promising startup early on while relying on a great team that moves fast and thrives on collaboration.

• Fun and passion: Become part of a curious and young group of people cherishing our joint love for good food, regular team events, and coffee culture.

• Exciting industry: Be at the forefront to revolutionize the coffee industry and help us make specialty coffee affordable and accessible!

To ensure that we provide an inclusive and accessible interview process, please let us know if you require any accommodations or adjustments during the interview due to a disability. Your response will help us support you effectively. (For example, adjustments might include accessibility needs, assistive technology, or extra time for certain tasks) 💙