Steakhouse Food Runner

Golden Entertainment; Schwinge; Vor Ort; EUR 24.000 - 30.000; Vollzeit

Zusammenfassung

A major hospitality company in Niedersachsen seeks a Server to provide exceptional guest service in a high-paced dining environment. Responsibilities include delivering food, maintaining cleanliness, and assisting guests with inquiries. Applicants should have prior experience in dining services and be team-oriented. This role requires effective communication skills and the ability to handle multiple tasks efficiently. A high school diploma or equivalent is preferred and work cards in Health, Alcohol Awareness, and Non-Gaming are required.

Qualifikationen

• At least six months previous experience in a full service dining venue preferred.
• Ability to manage multiple tasks in a busy environment.
• Required Work Cards: Health, Alcohol Awareness, Non-Gaming.

Aufgaben

• Deliver food and outstanding guest service.
• Maintain cleanliness and organization of work areas.
• Ensure all food is served within health and safety guidelines.

Kenntnisse

Guest service

Team-oriented

Communication in English

Time management

Ausbildung

High school diploma or equivalent

Jobbeschreibung

The best place to view Vegas is also a great place to work! The Stratosphere Casino, Hotel & Tower is all new - up, down and all around; including a new steak and seafood dining experience! Make the move to join the excitement of opening our newest dining concept at one of the most iconic properties in Vegas. Competitive pay, benefits, and the chance to be a part of creating an exciting new venue on the Strip makes Stratosphere a special place to "elevate" your career!

Summary:

Responsible for having strong menu knowledge and delivering food. Delivers exceptional guest service and works with food servers and bus persons as needed to care for the guests.

• Greets the guest in an upbeat and positive manner
• Pre-determines which food plates are for which guests and presents the items without having to ask guest(s) who ordered each plate
• Balance and carry large banquet trays with food to the table
• Enthusiastically delivers food orders from the kitchen to the guest tables
• Maintains strong knowledge of menu items, beverages and proper garnish and plate specifications; assists Expeditor with garnishment duties, as needed
• Prepares “to-go” orders for guests
• Assists bus persons with the clearing and cleaning of tables and replenishing guests’ water and/or non-alcoholic beverages
• Assists with resolving guest complaints ensuring guest satisfaction and communicates situation to management
• Provides outstanding guest service expected in an upscale dining outlet throughout the dining experience
• Maintains knowledge of hotel services and local activities in order to respond to guest inquiries
• Monitors and maintains cleanliness, sanitation, and organization of assigned work areas
• Resets both large and small trays to ensure proper supplies are available
• Ensures all food is served within health, safety, and sanitation guidelines
• Maintains knowledge and complies with all departmental policies, procedures, and service standard expectations
• Assists other employees, when needed, in instances of side work, drink orders, etc.
• Other duties as assigned

Requirements:

Qualifications/Requirements:

• At least six months previous experience working in a full service dining venue preferred
• Experience providing high-touch guest service expected in an upscale room environment preferred
• Must be team-oriented
• Ability to manage multiple tasks and remain calm in a very high‑paced, busy environment
• Ability to effectively communicate in English, both written and verbal
• High school diploma or equivalent preferred
• At least 21 years of age
• Required Work Cards
  • Health
  • Alcohol Awareness
  • Non‑Gaming
• Physical Requirements
  • Frequently lift, carry, push, pull or otherwise move objects weighing up to 35 lbs.
  • Walking or standing up to 100% of the time, including movement on slippery and/or narrow surfaces
  • Use tools or equipment requiring a high degree of dexterity 75% of the time.
  • Vision, hearing, speaking and literacy (critical).
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Working inside in a noisy, smoky, and hot or cold environment.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.