Social Community Manager

OLIVER Agency; Hamburg; Hybrid; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading marketing agency based in Hamburg is seeking a Community Manager to foster brand presence on social channels for key consumer brands. The ideal candidate has outstanding communication skills in English and German, a knack for community building, and experience with digital content strategies. This role demands creativity and strategic thinking to engage audiences effectively across various platforms while adhering to brand standards. Join a dynamic team focused on delivering impactful results.

Qualifikationen

• Experience in online communications via editorial, social or advertising.
• Passion for delivering on-brand and on-brief social communications.
• Practical know-how of managing social media channels.

Aufgaben

• Manage and distribute paid content across all digital and social channels.
• Help build, grow and manage online communities for key consumer brands.
• Identify and track community metrics, develop monthly reports with insights.

Kenntnisse

Impeccable written and verbal communication skills in English

Pro-active planning and leadership of creative community initiatives

Experience with analytical/social listening tools such as Sprinklr

Understanding of how to integrate with a client-side team

Experience working with global lifestyle brands

Ability to manage and filter workflow

Ausbildung

Post-secondary education in communications, journalism, business, marketing or related field

Tools

Sprinklr

Jobbeschreibung

Overview

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group we are at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

Role

ROLE: Community Manager (German Speaking)

LOCATION: Hamburg, Netherlands (hybrid 2 to 3 days a week on-site at the office)

TYPE: FTC (fixed-term contract) with view to extend; full-time only.

About the role

Working onsite as part of our alcoholic beverage client the Community Manager drives brand presence via content and community building on a number of local market social channels and in support of paid initiatives.

Working to support our client in the day to day the CM fosters and builds a social community through Meta, Pinterest, Reddit, YouTube, Twitter and Snapchat channels across our clients key alcohol brands. This role requires engaging with consumers and audiences, doing social listening to help the brands stay on top of the latest trends and insights, and keeping a keen eye kept on the competition. The right candidate will consistently bring best in class recommendations to our clients brand and media team whilst proactively working with internal colleagues and key client stakeholders to develop, implement, track and optimise content across each brands social platforms.

Working closely with the Brand Managers and the onsite team the role represents the voice of the consumer, monitoring conversations, posting content and managing the daily operations of various social challenges.

What you will be doing

• Manage and distribute predominantly paid content across all digital and social channels on a day-to-day basis.
• Help build, grow and manage online communities for the clients key consumer brands.
• Identify and track relevant community metrics, develop monthly reports and outline key insights and implications.
• Champion creativity and deliver excellent customer experiences through content planning, working closely with the onsite studio to develop best-in-class content and partnering with the clients media agency to understand campaign performance and optimize creative.
• Brief and manage creatives and designers to produce new social assets ensuring alignment with brand guidelines.
• Act as a brand guardian to ensure all work adheres to the clients brand standards.
• Adopt and use the brands voice to respond to and engage with the user community.

What good looks like

• Impeccable and proven written and verbal communication skills in English and German.
• Passion for delivering on-brand and on-brief social communications.
• Pro-active planning and leadership of creative community initiatives.
• Practical know-how of how to manage social media channels especially with their intricacies.
• A thirst to learn more and to discover new and exciting trends within the social space.
• Experience using analytical/social listening tools such as Sprinklr for reporting and to gather insights.
• The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity.
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.
• Experience working with global lifestyle brands ideally in the alcohol or drink sector.
• Post-secondary education in communications, journalism, business, marketing or related field.
• Experience in online communications be it via editorial, social or advertising.

Req ID: 15038
#LI-JP1 #LI-midsenior #LI-Hy

Values

Our values shape everything we do:

Be Ambitious to succeed

Be Imaginative to push the boundaries of whats possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our mission embedding sustainability into every department and through every stage of the project lifecycle.

Requirements

Required Experience: IC

Key Skills: English, User Interface, Communication, Content Writing, Online, Twitter, Internet, Facebook, YouTube, Instagram, Management skills, Digital speech, Speaking skills, Analytics, Writing Skills

Employment Type : Full Time

Experience: years

Vacancy: 1

Monthly Salary: 2 - 3