ServiceNow Business Process Consultant

Darwin Recruitment; Hamburg; Remote; EUR 80.000 - 100.000; Teilzeit

Zusammenfassung

A leading recruitment firm is seeking a ServiceNow Business Process Consultant for a remote contract position lasting 3-4 months. The role involves optimizing CMDB processes, running workshops, and ensuring compliance through thorough documentation. Candidates should have a strong background in ServiceNow with excellent communication skills. Knowledge of German is a plus.

Qualifikationen

• Strong background as a ServiceNow Business Process Consultant.
• Hands-on experience in CMDB and CSDM.
• Experience in regulated industries (e.g., FDA/GxP).

Aufgaben

• Review and optimize CMDB governance and data quality.
• Run workshops to map current processes and recommend improvements.
• Deliver documentation to ensure compliance in a regulated environment.

Kenntnisse

ServiceNow Business Process Consultant

CMDB and CSDM experience

Governance and policy expertise

Workshop facilitation

Regulated industry documentation skills

English proficiency

German proficiency

Jobbeschreibung

Overview

Job Title – ServiceNow Business Process Consultant

Client Location – Remote (EMEA)

Remote work offering – 100%

Client Industry – Healthcare (regulated)

Contract Length – 3-4 months (with extension potential)

Contract type – Freelance

Responsibilities

• Review and optimize CMDB governance, ownership, and data quality.
• Run workshops with client stakeholders to map current processes and recommend improvements.
• Provide advisory on lifecycle management and automation for CMDB items.
• Deliver formal documentation (user requirements, functional designs, design specs) to ensure compliance in a validated, regulated environment.

Key Skills & Experience

• Strong background as a ServiceNow Business Process Consultant, with hands-on experience in CMDB and CSDM.
• Expertise in governance, policy, ownership structures, and best practice process optimization.
• Experience delivering workshops and aligning business requirements with technical teams.
• Strong documentation skills in regulated industries (e.g., FDA/GxP).
• English proficiency required; German is a nice-to-have.

If this role is of interest, please send an up to date CV to [e-mail]

Darwin Recruitment is acting as an Employment Business in relation to this vacancy.

Taz Khan