(Senior) Technical Process Product Owner (mfd) Supply Tech Hamburg (hybrid)

ABOUT YOU SE & Co. KG; Hamburg; Hybrid; EUR 55.000 - 70.000; Vollzeit

Zusammenfassung

A leading eCommerce company located in Hamburg is seeking a skilled Technical Process Owner to ensure the operational stability of their processes and improve system efficiency. The role requires 4 years of experience in a tech-business interface, strong SQL skills, and hands-on incident management. Responsibilities include championing operational excellence, conducting root cause analyses, and optimizing testing strategies. The company offers a hybrid working model and numerous employee benefits.

Leistungen

Hybrid working

Free access to exclusive employee discounts

Flexible Working Hours

Professional training

Dog-friendly office

Qualifikationen

• 4 years of experience in a tech-business interface role.
• Advanced SQL skills with the ability to interpret complex datasets.
• Hands-on experience in incident handling and root cause analysis.
• Ability to read and interpret logs and payloads.

Aufgaben

• Champion operational excellence and ownership of data flows.
• Perform hands-on incident handling and bug investigation.
• Optimize E2E testing strategies for critical initiatives.
• Collaborate cross-business model to drive improvements.

Kenntnisse

SQL

Incident handling

Root cause analysis

System integrations

API testing

Communication skills

Ausbildung

4 years in a tech-business interface role

Tools

Postman

Jobbeschreibung

We are currently looking for a skilled & passionate Technical Process Owner (m / f / d) to become part of one of our Supply Tech team at ABOUT YOU!

This role combines the core responsibilities of a Product Owner with a deep focus on technical process ownership. Instead of managing a product you will have the unique opportunity to take end-to-end ownership of a business model cluster (e.g. wholesale or dropshipping).

Your mission is to ensure the technical and operational stability of its processes while proactively shaping and improving the system for the future.

You will lead incident handling root cause analysis and drive process improvements in close collaboration with both business and tech teams.

What you will do :

• Champion the operational excellence of your business model cluster taking full ownership of all data flows - from product and pricing to orders shipments and cancellation
• Perform hands‑on incident handling and technical bug investigation to understand the root cause
• Communicate investigation results and recommended resolutions to application teams
• Strategically leverage insights from these investigations to drive the analysis and implementation of long‑term preventative measures and shape system improvements
• Define lead and optimize E2E testing strategies for critical initiatives ensuring comprehensive coverage and high‑quality deployments
• Establish and optimize processes for bug lifecycle management turning a reactive process into a continuous driver of operational excellence
• Collaborate with other Technical Process Owners to share best practices and drive cross‑business model improvements and alignment

Who you are :

• 4 years of experience in a tech‑business interface role (e.g. Process Owner Technical PM Business Analyst)
• Advanced SQL skills and proficient database knowledge with a proven ability to interpret complex datasets and identify key patterns.
• Hands‑on experience in incident handling and root cause analysis
• A solid understanding of system integrations APIs and data flows
• Ability to read and interpret logs and payloads
• Proficient with Postman or similar API testing tools
• Excellent written and spoken English communication skills

Nice to have :

• Experience in eCommerce
• Experience with middlewares

Benefits :

• Hybrid working
• Fresh fruit every day
• Sports courses
• Free access to exclusive employee discounts
• Free drinks
• Language courses
• Laracast account for free
• Company parties
• Help in the relocation process
• Mobility subsidy
• State‑of‑the‑art technology
• Central Location
• Flexible Working Hours
• Professional training
• Dog‑friendly office
• AY Academy
• Feedback Culture
• Job Bikes

YOU ARE THE CORE OF ABOUT YOU

We take responsibility for creating an inclusive and exceptional environment where all genders nationalities and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU order to maintain talent and diversity we emphasize the care for physical health mental health and overall well-being. Our values and work ethics essentially contribute to our brand mission : empower acceptance and shape an inclusive fair and circular fashion culture.

We are looking forward to receiving your application preferably via our online application portal! Thus we can ensure a faster process and for you it is very easy to upload your application documents. : -)

Remote Work : No

Employment Type : Full-time

Key Skills

Bidding,Exploration,Apparel Merchandising,Adobe Dreamweaver,Courier Delivery,Airlines

Experience : years

Vacancy : 1