Senior ServiceNow Compliance & Validation Lead (Freelancer)

Sidekick Network GmbH & Co. KG; Bonn; Remote; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading tech solutions provider is looking for an experienced IT ServiceNow Compliance & Validation Lead. This role involves ensuring the ServiceNow platform is qualified and maintained in compliance with GxP regulations. Candidates should have at least 5 years of IT compliance experience in the pharmaceutical industry and must be fluent in English. This is a full-time freelance position with remote flexibility.

Qualifikationen

• 5 years of IT compliance/validation experience in pharmaceutical or life sciences.
• 3 years working with ServiceNow in a regulated (GxP) environment.
• Strong knowledge of GxP compliance frameworks such as 21 CFR Part 11.

Aufgaben

• Develop and execute compliance and validation strategy for ServiceNow.
• Lead the Computer System Validation (CSV) lifecycle for ServiceNow modules.
• Create and maintain validation documentation.

Kenntnisse

IT compliance

Validation experience

GxP compliance frameworks

Documentation skills

Stakeholder management

ServiceNow experience

Ausbildung

5 years of experience in pharmaceutical/life sciences

3 years with ServiceNow

Tools

ServiceNow

ITIL

Jobbeschreibung

To support our global IT initiatives within a regulated pharmaceutical environment we are looking for an experienced IT ServiceNow Compliance & Validation Lead. In this role you will be responsible for ensuring that the ServiceNow platform is qualified, validated and maintained in a GxP‑compliant manner while acting as the bridge between IT Quality Assurance and business stakeholders.

Frame Conditions

• Location : Remote
• Contract type : Freelance (full-time assignment)
• Industry : Pharmaceutical / Life Sciences
• Duration : 12 months
• Note : Only candidates located within the EU can be considered.

Tasks

• Develop and execute the compliance and validation strategy for the ServiceNow platform in a regulated environment.
• Lead the Computer System Validation (CSV) lifecycle for ServiceNow modules used in GxP processes.
• Create maintain and review validation documentation (Validation Plans Risk Assessments URS IQ / OQ / PQ Traceability Matrices).
• Define and enforce GxP controls audit trails and data integrity principles (ALCOA).
• Support system reviews revalidation activities and change control processes.
• Act as IT lead during audits and regulatory inspections.
• Collaborate closely with QA IT Security Business Process Owners and ServiceNow developers.
• Provide training and ensure SOPs and Work Instructions are up to date.

Requirements

• 5 years of IT compliance / validation experience in the pharmaceutical or life sciences industry.
• 3 years working with ServiceNow in a regulated (GxP) environment.
• Strong knowledge of GxP compliance frameworks and guidelines (e.g. 21 CFR Part 11, EU Annex 11, GAMP 5 and ALCOA).
• Proven expertise in Computer System Validation (CSV) and SDLC processes.
• Familiarity with ITIL processes (Change, Incident, Problem Management).
• Excellent documentation communication and stakeholder management skills.
• Experience with validated SaaS platforms and vendor qualification processes is a plus.
• Fluency in English required.

Preferred Certifications (nice-to-have)

• ServiceNow Certified System Administrator / Implementation Specialist
• GAMP 5 or CSV-related certifications
• ITIL Foundation Certification
• Project Management Certification (PMP or PRINCE2)

Employment Type : Full Time

Experience : years

Vacancy : 1