Senior Sales Specialist, Amazon Connect, AWS

Amazon; München; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading cloud computing company seeks a Senior Area Specialist in Munich to define and execute Go-to-Market strategies for Contact Center technology. Ideal candidates will have proven sales or consulting experience, strong interpersonal skills, and fluency in both German and English. This position offers opportunities to innovate and create compelling value propositions for customers.

Qualifikationen

• Proven experience in Sales or Consulting.
• Strong expertise in Contact Center technology.
• Fluent in German and English (C2 proficiency).

Aufgaben

• Define and implement tech domain specific GTM strategies.
• Build trust with customer leaders using technical expertise.
• Create value propositions that meet customer needs.

Kenntnisse

Go-to-Market strategy

Contact Center expertise

Interpersonal skills

Communication skills

Ausbildung

Bachelor's Degree

Jobbeschreibung

Overview

Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Contact Center background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join AWS’ Amazon Connect Specialist Sales team as a Senior Area Specialist.

The Area Specialist Team is made up of deep domain experts who work directly with our customers to solve their most complex challenges. We are part of the Account Team, responsible for account planning, opportunity identification, and pursuit. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business.

About the team

The Worldwide Specialist Organization CXE (Customer Experience Engagement) team positions AWS as the best place to run contact center workloads. Our team helps customers migrate contact center operations to the AWS cloud while providing a secure, reliable, and scalable infrastructure for customers to innovate and unlock new potential. As a Area Specialist on the team, you will define and execute area specific GTM motions for CXE services to expand their adoption into new and/or existing customer portfolios. This position will help AWS customers adopt Amazon Connect and adjacent services to run their contact centers effectively on the AWS cloud.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

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Work/Life Balance

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Responsibilities

• Accelerate customer adoption by defining and implementing tech domain specific GTM strategies within your assigned accounts and technology domain. Your strategies will leverage AWS Sales and our partner ecosystem.
• Ideate with Line of Business and C-suite leaders, building trust with your deep technical expertise, and following through to help solve their most compelling business problems.
• Act as the front line within your accounts for all specialist customer engagement in your tech domain.
• Create & articulate compelling value propositions that address specific needs of your customers.
• Build and innovate: Co-Develop GTM motions on new product launches and work with product teams on the creation of innovative new services.
• Partner with the world’s biggest system integrators to deliver on customer projects.

Qualifications

• Proven experience in Go-to-Market, Sales, or Consulting
• Strong expertise in the Contact Center technology domain
• Bachelor’s Degree
• Fluent in German and English (C2 proficiency)
• Exceptional interpersonal and communication (both written and verbal) skills with experience communicating to technical and non-technical audiences, established credibility as a technology advisor with customer executives and/or Line of Business Leaders
• Experience and success in negotiating complex deals with customers and partners, experience in a heavily matrixed sales environment, including developing, implementing, managing, and executing go-to-market growth initiatives and sales motions
• Deep understanding of cloud technologies, including public and hybrid cloud platforms
• Technical background in engineering, computer science, or MIS is a plus

Legal notices

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

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