Senior Network Management Support Lead (Technical)

SOSi; Wiesbaden; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A defense solutions provider is seeking a Senior Network Management Support lead in Wiesbaden, Germany. The role involves managing daily operations and providing technical support for enterprise-level network infrastructures to meet mission requirements. Candidates should have relevant experience, hold an active Secret clearance, and possess qualifications such as Cisco or Juniper certifications. The position offers opportunities to work in a dynamic environment with potential evening and weekend duties.

Qualifikationen

• Active in scope Secret clearance with T5.
• Minimum five (5) years of specialized experience or relevant education/experience combination.
• Experience maintaining and developing TCP/IP networks.

Aufgaben

• Provide senior-level technical support for network hardware and software systems.
• Monitor and respond to network performance issues.
• Manage and update routing and switching configurations.

Kenntnisse

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional (CCNP) Security

Juniper Network Certified Internet Specialist (JNCIS)

TCP/IP networking

SNMP protocols

firewall management

VPN technologies

technical writing

Ausbildung

BA/BS degree in Engineering, Computer Science, Science, Business Administration, or Mathematics

Major professional certification

Tools

SolarWinds

Cisco Prime

Juniper Mist

Jobbeschreibung

Overview

SOSi is seeking a Senior Network Management Support (Technical) lead in Wiesbaden, Germany. The ideal candidate will possess experience overseeing daily operations, technical management, and proactive maintenance of enterprise-level network infrastructures in support of theater-level mission requirements. This role involves managing network health, optimizing performance, and providing advanced technical support to ensure the continuous availability of critical communication systems.

This position is contingent upon contract award

Responsibilities

• Provide senior-level technical support for the management and operation of complex network hardware and software systems.
• Monitor and lead the technical response to network performance issues, ensuring minimal downtime for theater-level communication systems.
• Manage the maintenance and updates of routing and switching configurations to ensure secure and efficient traffic flow across the enterprise.
• Oversee the performance of the wide area network (WAN) and local area network (LAN), utilizing management tools to identify and remediate bottlenecks.
• Ensure the availability, integrity, and confidentiality of the Department of Defense Information Network (DoDIN) by enforcing strict STIG compliance and coordinating elevated/privileged access security.
• Provide situational assessments, network health metrics, and technical support to address emerging operational requirements and theater-wide initiatives.

Qualifications

Minimum Requirements

• Active in scope Secret clearance with T5.
• BA/BS degree (Engineering, Computer Science, Science, Business Administration, or Mathematics) plus five (5) years of specialized experience OR Associate’s degree plus seven (7) years of specialized experience OR a major professional certification plus seven (7) years of specialized experience OR eleven (11) years of specialized experience.
• Possession of at least one of the following: Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) Security or Juniper Network Certified Internet Specialist (JNCIS).

The following experience may be concurrent.

• Minimum four (4) years of experience maintaining and developing TCP/IP networks (on Ethernet, ATM/SONET and/or wide area transports).
• Minimum three (3) years of direct experience with U.S. military command and control or commercial LAN/WAN communication systems.

Preferred Qualifications

• Experience with Network Management Systems tools such as SolarWinds, Cisco Prime, or Juniper Mist.
• Strong understanding of SNMP protocols and network monitoring best practices.
• Advanced knowledge of firewall management and VPN technologies.
• Proficiency in technical writing for developing Standard Operating Procedures (SOPs).
• Prior experience supporting theater-level network operations centers.

Additional Information

Work Environment

• Normal office conditions with potential to perform duties in deployed locations.
• May be requested to work evenings and weekends to meet program and contract needs.

Working at SOSi

• All interested individuals will receive consideration and will not be discriminated against for any reason.