Senior Manager, Client Services

Pulse Advertising; Hamburg; Vor Ort; EUR 65.000 - 85.000; Vollzeit

Zusammenfassung

Pulse Advertising is seeking a Senior Manager Client Services to lead client relationships and drive growth within the German market. The role involves overseeing campaigns, managing teams, and identifying strategic opportunities for clients. Applicants should have significant experience in account management and be fluent in both German and English.

Qualifikationen

• 5+ years of experience in account management or client strategy.
• Experience in leading and developing teams.
• Passion for client relationships and delivering value.

Aufgaben

• Serve as the main strategic partner for clients in their social and digital growth.
• Oversee campaigns and manage contracts and KPIs.
• Identify growth opportunities within the German market.

Kenntnisse

Account management

Client strategy

Team management

Strategic thinking

Fluency in German

Fluency in English

Jobbeschreibung

Short title

Win and grow client relationships

Your application

Introduction

You're passionate about building meaningful client relationships and making a real impact through strategy and creativity? You love turning ideas into results – and you thrive when leading a team toward a shared vision? If you're looking to take the next step in your career with a dynamic international agency that values bold thinking and collaboration – then Pulse might be your next home.

At Pulse Advertising, we connect brands with culture through social media strategy, influencer marketing, paid social and content – and we’re growing fast across Europe. That’s why we’re looking for a Senior Manager Client Services to join us and lead our client portfolio for the German market.

Your tasks

• You act as the main strategic partner for your clients and guide them through their social and digital growth
• You ensure your team builds strong, trusted relationships that drive long-term success for both the client and our agency
• You own the full scope of our existing German client portfolio – from overseeing campaigns to managing contracts and KPIs
• You identify growth opportunities within the German market and translate insights into action and innovation
• You lead and mentor your team to excel and grow and you work closely with cross-functional teams to deliver best-in-class results

Your skills

• Driven. Passionate. Diverse. Equal. These are values you cherish
• You have 5+ years of experience in account management, client strategy or a similar role within an agency or digital environment
• You have already managed and grown a team and know how to develop people while driving performance
• You have a true passion for client relationships and love helping clients unlock their potential
• You bring creativity and strategic thinking to the table and you’re always looking for new ways to deliver value
• You’re fluent in German and English and can communicate with clarity, empathy and confidence across all levels