Senior Logistics Analyst

Delivery Hero; Berlin; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading logistics company in Berlin seeks a Senior Rider Compliance Specialist to manage rider compliance and optimize logistics operations. The role involves tracking KPIs, improving compliance frameworks, and collaborating with cross-functional teams. Candidates should have 4-8 years of experience in logistics, strong analytical skills, and proficiency in SQL. This full-time position offers an opportunity to impact rider operations and enhance customer experiences.

Qualifikationen

• 4 - 8 years of experience in operations or rider logistics preferably in eCommerce.
• Fluency in English for effective communication with stakeholders.
• Strong interest in ecommerce platforms and logistics operations.

Aufgaben

• Manage and track KPIs related to rider compliance.
• Continuously improve the rider compliance framework.
• Use analytics to guide strategic decisions and optimize operations.
• Provide support and technical expertise to local teams.

Kenntnisse

Analytical skills

Project management

Stakeholder collaboration

Data analytics

Communication skills

Tools

SQL

Big Query

Looker

Jobbeschreibung

We are seeking a highly analytical and strategic Logistic Analyst (Senior Rider Compliance Specialist) to join the Functional Regional Logistics team. This role will be responsible for managing rider compliance topics within a wide portfolio of the markets driving customer experience and reducing operational costs.

The successful candidate will work cross-functionally with local regional and product teams to find the gaps and optimize our current rider compliance model. Key responsibilities include owning compliance related KPIs optimising the product setup utilizing data analytics for decision-making and coordinating with local and regional stakeholders to manage service and performance levels of the rider fleet.

Responsibilities

KPI Ownership : You will manage and track (KPIs) related to rider compliance

Service quality and performance levels.

Framework Optimization : Continuously improve the rider compliance framework by managing product configurations and developing effective manual solutions.

Strategic Decision Making : Use analytics and data tools to guide strategic decisions and optimize rider compliance mechanics.

Stakeholder Collaboration : Coordinate with local regional and global teams to ensure alignment and effective execution.

Operational Support : Provide timely support and technical expertise to local teams ensuring smooth field operations.

Data analysis : Deriving insights from existing data analytics solutions together with querying data via SQL.

Qualifications

4 - 8 years of experience in operations or rider logistics preferably in the eCommerce field

Excellent project management skills with proven experience working with cross-functional teams

Excellent analytical skills with the ability to assess performance and service level of delivery couriers identify trends and optimize for better results.

Excellent communication (fluency in English) and interpersonal skills with the ability to effectively communicate with regional internal & external stakeholders across APAC EU and Turkey.

Data analytics : Intermediate or advanced skills in SQL Big Query and Looker.

Strong interest in ecommerce platforms and logistics operations.

Additional Information

We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs colour national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience just include it in your application. You're welcome to share your pronouns (he / she / they) right from the start so we can address you respectfully from our first contact.

Remote Work : No

Employment Type : Full-time

Key Skills

Arabic Speaking,Fire Safety,Compensation,Fire And Gas,Fire Fighting,ACCA

Experience : years

Vacancy : 1