Sales Support Manager (all genders)

a&o Hostels; Berlin; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading hostel chain in Berlin is looking for a motivated Sales Manager to support their international sales team. The ideal candidate should have over 2 years of experience in sales support and possess excellent organizational and communication skills. Responsibilities include administrative support, pricing management, and providing sales documentation. The role comes with numerous benefits, including discounts on accommodations, subsidized language courses, and mental health support.

Leistungen

75%-90% accommodation discount

Attractive corporate benefits

Subsidised language courses

Mental health coaching

Daily drinks, fruit, and vegetables

Loyalty bonuses

Qualifikationen

• 2+ years of experience in sales support or commercial operations.
• Experience with pricing, data entry, and customer support is advantageous.
• Fluency in English; additional languages are a plus.

Aufgaben

• Support the Head of Department and Sales Managers administratively.
• Maintain accurate pricing and conditions across all sales channels.
• Prepare sales documentation and provide reports to stakeholders.
• Assist customers with booking-related queries.
• Coordinate with teams to resolve partner issues.
• Contribute to improving back-office processes.

Kenntnisse

Organizational skills

Time-management skills

Communication skills

Attention to detail

CRM tools knowledge

Fluent in English

Tools

Hubspot

Jobbeschreibung

Overview

To support our international sales team, we are looking for YOU – a motivated Sales Manager (m/f/d).

Benefits

• 75% - 90% discount on private accommodation in all a&o hostels (depending on company affiliation)
• Attractive corporate benefits as well as discounted leisure activities and events
• Subsidised language courses
• Subsidised company pension scheme
• 100% coverage of your public transport costs (Deutschlandticket)
• Support for your further education in the form of various training courses
• Mental health: We offer you free and anonymous mental health coaching through our independent partner ‘nilo’ (www.nilohealth.com), who will support you with professional, personal and health challenges
• Of course, we provide drinks, fruit and vegetables every day
• Loyalty bonuses in the form of cash bonuses and additional holiday days

Your job

• Provide administrative and operational support to the Head of Department and Sales Managers
• Manage and maintain accurate pricing, rates, and conditions across all systems, properties, markets, and sales channels, identifying and correcting any related errors in data, availability, or contracts.
• Prepare and maintain sales documentation, and internal files
• Provide accurate sales data, reports, and information to internal stakeholders
• Assist customers and sales partners with pricing, booking-related questions, and basic inquiries
• Coordinate with internal teams to resolve customer or partner issues efficiently
• contribute to improving back-office processes

Your profile

• 2 years of experience in sales support, back-office, commercial operations, or similar roles
• Experience handling pricing, data entry, or customer support is an advantage
• Excellent organizational and time-management abilities
• Strong attention to detail and accuracy
• Clear and professional communication skills
• Prior experience with CRM tools (Hubspot preferred) is a plus
• Fluent in English
• Additional languages are a plus

We look forward to receiving your application (cover letter, CV, salary expectations, earliest possible start date).

💻 Apply now!