Remote Travel Specialist

Sweet Carolina Luxury Travels; Remote; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading travel agency is seeking a Remote Travel Specialist to support clients throughout their travel journey. The role involves engaging with clients, managing bookings, and providing exceptional customer service. Ideal candidates will have a passion for travel, strong communication skills, and experience in customer service, ideally within the travel sector. This position offers fully remote flexibility and opportunities for professional development along with exclusive travel perks.

Leistungen

Fully remote flexibility

Exclusive travel perks and discounts

Professional development opportunities

Community culture focused on travel

Qualifikationen

• Strong written and verbal communication skills are crucial.
• Experience in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail and organizational skills required.
• Tech-savvy with ability to adapt to new systems.

Aufgaben

• Engaging with client inquiries across various channels.
• Supporting travelers with booking updates and modifications.
• Providing insights on destinations and travel documents.
• Managing feedback post-travel for continuous improvement.
• Resolving client concerns with empathy and efficiency.

Kenntnisse

Strong written and verbal communication skills

Experience in customer service

Attention to detail

Tech-savvy

Jobbeschreibung

As a Remote Travel Specialist, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sweet Carolina Travel Agency, prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to‑date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post‑travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry‑only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow‑through habits.
• Tech‑savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.