Receptionist

Hauser Recruiting; Frankfurt; On-site; EUR 42,000 - 54,000; Full time

Job summary

Hauser Recruiting partners with a prestigious global investment firm to manage front-of-house operations in Frankfurt. You will warmly welcome clients and stakeholders, support Executive Assistants and the Office Manager, and ensure a polished, professional office experience daily.

Rich in client-service opportunities, this role requires confident German and English communication, a poised presentation, and the ability to coordinate meetings and events in a fast-paced, international environment.

Qualifications

• Fluent German and advanced English communication skills are required.
• Experience in a similar office-based role within an international environment or luxury hospitality is preferred.
• Professional presentation, warmth, and a client-service mindset are essential.

Responsibilities

• Greet clients, visitors and stakeholders with a professional and welcoming demeanor.
• Manage incoming emails with accuracy and assist Executive Assistants and the Office Manager.
• Coordinate meeting logistics, schedule conference rooms, and oversee supplies.
• Support high-profile events and maintain a seamless, polished office experience on a daily basis.

Skills

Fluent German

Advanced English

Office coordination

Meetings support

Catering/AV support

Customer service

Teamwork

Calm under pressure

Flexible shifts

Job description

Hauser Recruiting is proud to partner with a prestigious global investment firm as they continue to grow their Reception team. If you thrive in a people-focused environment, take pride in delivering outstanding service, and bring genuine warmth and enthusiasm to your front of house responsibilities, this could be the perfect opportunity for you.

The Role

As a valued member of the Reception team, working alongside two established colleagues, you’ll play a pivotal role in shaping the firm's first impression. You'll welcome clients, visitors, and stakeholders with professionalism, ensuring every interaction reflects the firm's high standards.

You’ll manage incoming email communications with accuracy and attention to detail while supporting Executive Assistants and the Office Manager with a variety of office operations; from coordinating meeting logistics and conference room schedules to overseeing supplies and supporting high-profile events, you'll help create a seamless and polished workplace experience every day.

What You'll Bring

• Fluent German and advanced English communication skills
• Previous experience in a similar office-based position within an international environment, or a background in luxury (5*) hospitality
• Impeccable presentation with a warm, professional, and welcoming manner
• A genuine passion for client service and teamwork
• Experience supporting meetings, catering arrangements, and AV requirements
• Confidence in managing office supplies and maintaining exceptional workplace standards
• A proactive, positive, and solutions-focused approach
• The ability to remain calm, organised, and professional in a fast-paced environment
• Flexibility to work rotating shifts between 8am-5pm and 9am-6pm

The Firm

Situated in the heart of Frankfurt's prestigious Bankenviertel, this leading global investment firm offers a contemporary and collaborative working environment. Renowned for its outstanding employee benefits and people-centric culture, it’s a place where excellence is recognised, careers flourish, and every team member contributes to a positive and professional office atmosphere.

• Competitive salary and performance-related bonus
• Comprehensive wellness and travel benefits
• An exceptional and supportive workplace culture
• Career development opportunities within a highly respected international organisation
• The chance to be part of a dynamic team where your contribution truly makes an impact