Receptionist (all genders)

Boston Consulting Group (BCG); Köln; Vor Ort; EUR 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

30 days vacation

Gym membership

Beverages & snacks

Food vouchers

Commuting expenses covered

Insurance & retirement programs

Zusammenfassung

Boston Consulting Group is seeking a Reception Team member in Cologne to welcome consultants and visiting guests, manage daily front-desk tasks, and support internal communication. You will coordinate mail, deliveries, calls, and courier services while maintaining conference rooms and arranging catering and tech support.

Ideal candidates have front-desk or hotel industry experience, a commercial training background, and strong German and English language skills, with a proactive,

Qualifikationen

• Experience in hotel, customer service, or front-desk roles.
• Completed a course of commercial training.
• Strong MS Office skills and openness to new technologies.
• Excellent written and spoken German and English.
• Service orientation with professional presentation to clients.

Aufgaben

• Manage daily reception tasks: handling calls, mail, deliveries, courier and taxi coordination.
• Oversee conference rooms: reservations, catering and technical support.
• Contribute to internal communication channels and office events.
• Support upcoming office relocation and shape the Office Operations Team as needed.

Kenntnisse

Front desk

Customer service

German language

English language

Reliability

Organizational skills

Ausbildung

Commercial training

Tools

MS Office

Jobbeschreibung

Who We Are

Our strategy? To be anything but typical strategy consultants! Our unconventional nature is embedded deep in our DNA. Over 60 years ago, BCG shook up the world of strategy consulting. Now, it has grown to become one of the world leaders in the field. How do we manage to stay ahead of the pack? The answer is simple: by reinventing ourselves every day and providing a home with diverse career opportunities to the best talent and most creative minds all over the world. And by giving you the chance to make an impact in business and society. BCG stands for authenticity, exceptional work, and strong integrity. Once you’ve become part of the Group, we’ll help you find your path, unleash your potential, effect change, and advance the world. #jointhegroup

“Your business is our business.” If our Business Management and Operations Team had a slogan, that’s what it would be. The fact is, though, that the members of this team are far too busy ensuring our consultants’ work is efficient and productive to have the time to come up with slogans. Whether Executive or Management Assistant, Receptionist, Facility Staff member, Team Lead, or Office Manager: Each and every member contributes directly to our consultants’ success—and to that of our clients.

What You’ll Do

As a member of our Reception Team, you’ll play an essential role in shaping our office community and ensuring smooth internal communication. You will be the first point of contact for our consultants and internal service departments, as well as for occasional guests and clients visiting the Cologne office.

Your responsibilities will include managing daily reception tasks such as handling phone calls, organizing mail and deliveries, and coordinating courier and taxi services. You’ll oversee the office’s conference rooms, including scheduling reservations and arranging catering and technical support.

In addition, you will actively contribute to the design and maintenance of our internal office community. This includes supporting internal communication channels such as the office newsletter and Infoscreen, helping to foster engagement and collaboration within the team. You’ll also assist with the organization and execution of office events, play an active and dynamic role in our upcoming office relocation, and support the shaping of our future Office Operations Team, while taking on special tasks as needed.

What You’ll Bring

• You have gained some initial experience working in the hotel industry, customer services, or front-desk activities.
• You have completed a course of commercial training.
• You work proficiently with the software in the MS Office package and are interested in new technologies.
• You have excellent written and spoken German and English language skills.
• Thanks to your strong service and customer orientation, you present yourself competently and professionally to internal and external clients.
• You would describe yourself as a coordination, organizational, and improvisational talent.
• In addition, you are reliable, flexible, and work well under pressure, and you have high quality standards.
• Your positive manner, friendliness, and pleasure in interacting with people set you apart.

Who You’ll Work With

You can look forward to being a member of a dynamic team with the flexible distribution of individual tasks and work hours.

Additional info

WHAT WE OFFER YOU:*

GROUP SPIRIT

• In the spirit of the Group, we’re so much more than our daily business. You can also look forward to frequent team-building and office activities, from summer and sports to Christmas and social events.

WORKING LIFE

• In the Group, you’ll receive an attractive, competitive, and performance-based compensation package with fixed and variable components.
• We support families with benefits such as tax‑free subsidies for childcare expenses through bonus conversions.
• Every now and then you just need a break. That’s why the Group offers 30 days of vacation every year, in addition to an attractive flexibility program.
• We also cover your commuting expenses up to a maximum amount.
• We have your future in mind—covered by our comprehensive insurance and retirement programs.

LEARNING CURVE

• The sky’s the limit? Our broad selection of training and development offers will help you grow day after day.

LIFESTYLE

• Well‑being is more than a buzzword for us. That’s why we provide individual support through our Employee Assistance Program and mindfulness offers.
• Out of the office and into the gym: A flexible gym membership with Urban Sports Club is yours for the asking.
• Need a pick‑me‑up? You’ll be happy to hear that free beverages and snacks are provided at all of the Group’s offices, in addition to food vouchers for use with participating partners.

We Proudly Offer

• A safe workplace with zero tolerance for harassment.
• Open environments, where people are free to be themselves.
• An inclusive community that believes in respect & merit
• Benefits may vary by location.

Boston Consulting Group is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer.