Front Office Receptionist

Joss Search; Frankfurt; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Discretionary bonus

Annual salary review

Wellness benefits

Free meals onsite

Job summary

Joss Search is seeking a Receptionist for a leading private equity firm in Frankfurt. The role is permanent, in-office five days a week, with standard hours from 8am-5pm or 9am-6pm, Monday to Friday.

You will welcome guests, manage meeting room setup, and support office administration in a fast-paced environment. Fluent German and high-level English are essential, and previous reception or hospitality experience is highly valued.

Qualifications

• Experience working on Reception in an office, or in hospitality/events.
• Fluent German and professional English language skills.
• Professional, friendly and calm demeanour in a fast-paced environment.

Responsibilities

• Greet guests in a professional and friendly manner.
• Set up meeting rooms for calls, meetings and events.
• Answer calls and direct to the appropriate person.
• Coordinate with facilities, cleaning, catering and other suppliers.
• Arrange catering for meetings when necessary.
• Keep office stocked with stationery, food and drinks.
• Ensure equipment and kitchen spaces are clean and functional.

Skills

Customer service mindset

Reception experience

Bilingual German/English

Job description

One of the world’s leading private equity firms with beautiful spacious offices in Frankfurt is seeking a Receptionist to start as soon as possible on a permanent basis.

This will be 5 days in the office because it is greeting people in person, and you can work 8am-5pm or 9am-6pm, Monday to Friday.

Reporting to the highly supportive Operations Manager, the reception duties are vast and varied, shared between you and the second front of house colleague. You will work together to ensure guests are greeted in a friendly manner and that the office itself is well stocked and fully functional.

The ideal background is in a similar role, and ideally you should really enjoy and understand the value of the Reception function in an organisation. First class service is at the heart of this role, and so either a corporate / office Reception background or hospitality / hotel industry are very suitable.

Fluent German is essential, as well as English to an advanced level, as you will be using both languages in a business setting.

This is a hugely supportive and collaborative environment, with encouragement to learn more and develop your skillset. In return for hard work, they offer some of the best benefits of any private equity firm in Munich – a great place to work!

THE FIRM:

My client is a global investment firm with offices based in the heart of Frankfurt. Of course, they have strong professional standards and high expectations! The Receptionists play a key role to ensure that the firm always gives the best first impression to all callers, visitors and global employees.

THE ROLE:

The main duties are all to do with Reception and Office Administration, as follows:

• Working with other receptionist to meet and greet guests in a professional and friendly manner
• Setting up meeting rooms for conference calls, meetings and events
• Answer calls and direct them accordingly
• Work with all suppliers e.g. cleaning staff, facilities management, coffee providers etc.
• Arrange for catering for meetings when necessary
• Keeping the office stocked with stationery, food, drinks etc.
• Ensure all equipment is fully functional
• Ensure kitchen spaces are clean / ask the teams to follow procedures

THE CANDIDATE:

This is a role for a very professional, friendly and calm candidate who enjoys a fast pace and who wants to learn, not afraid to ask questions.

To be successful in this role, you must:

• Be very "customer service" minded
• Have experience working on Reception in an office, or in a hospitality/events role
• Possess fluent German and professional English language skills
• Be able to build professional relationships
• Have the ability to prioritize and handle multiple requests
• Be resilient and calm when there are last‑minute changes
• Be a team player

THE PACKAGE:

On top of a competitive base salary (in line with experience) there are the following benefits:

• Discretionary bonus
• Annual salary review
• Wellness benefits
• Free food and drinks all day, lunch cooked for you onsite