Programme Consultant (m, f, d)

GUS Germany GmbH; Potsdam; Vor Ort; EUR 40.000 - 50.000; Vollzeit

Zusammenfassung

A leading higher education institution in Potsdam is looking for a Programme Advisor to facilitate student applications through personalized guidance. This role includes managing the sales process, providing tailored advice, and ensuring high customer service levels. Candidates should have relevant education and sales experience, strong English communication skills, and be proactive in a dynamic setting. Experience with CRM systems like Salesforce is preferred. Join a dynamic team dedicated to supporting students in their academic journey.

Leistungen

Opportunity to work with a dynamic team

Personal and professional development

Modern, centrally located campus

Qualifikationen

• Practical experience in Sales is required.
• Experience in project management and knowledge of the higher education sector is preferred.
• Very good knowledge of English, written and spoken.

Aufgaben

• Provide tailored advice to prospective students.
• Consult students through the full application circle.
• Handle enquiries regarding different programmes.

Kenntnisse

Sales skills

Customer service

Communication skills

Organizational talent

Empathy

Ausbildung

Completed commercial/business training or university degree in a relevant field

Tools

Salesforce

MS Office (Word, Excel, PowerPoint, Teams)

Jobbeschreibung

Location

Potsdam - Gisma

The Opportunity

Programme Advisors are responsible for promoting Gisma’s programme portfolio to potential students via phone, e-mail and online meetings, forming a vital and integral part of the sales team. The purpose of the role is to manage the pipeline of students from initial application right through to payment of tuition fees, offering international students support through the entire application process.

You will work with minimal day-to-day supervision, leading on and managing the consultative sales process within established parameters and procedures. They will require a thorough understanding of relevant systems/processes, Gisma products, or the working environment. Role holders will strive to achieve set targets and organize their own day-to-day work to meet clear objectives.

Independence and initiative will be required to react to changing priorities and work circumstances, with the scope to make decisions within clear parameters and contribute actively to improving processes.

Key Tasks And Responsibilities

• Providing individually tailored advice to all prospective students, adapting to different communication styles
• Consulting students through the full application circle: from initial conversation through to finalizing and closing their application to study with Gisma
• Exploring possible career paths for students and assertively matching them with specific Gisma offerings
• For international students: advising / making students aware of visa, immigration issues and compliance
• Handling student enquiries regarding different programmes and adapting to different communication needs
• Proven track record of cultivating meaningful client relationships and delivering tailored solutions
• Providing outstanding customer service to all students and all stakeholders, in a timely and efficient manner, and encouraging students to choose Gisma
• Portraying a positive and professional image of Gisma at all times
• Account Managing students’ applications from initial enquiry up to payment of tuition fees and registration
• Leveraging available technology and keeping all records up to date
• Correct and time-efficient management of leads pipeline

Your profile

• Completed commercial/ business training and /or university degree in a relevant field
• Practical experience in Sales
• Experience in project management and industry knowledge in the higher education sector
• Very good knowledge of English, written and spoken
• Good knowledge of MS Office programs (Word, Excel, PowerPoint, Teams)
• Experience with working with CRM systems such as Salesforce
• A high degree of initiative, organizational talent and empathy complete your profile

Why us?

• Opportunity to work with a great team in a dynamic and international culture
• A workplace in our modern, centrally located campus in Potsdam
• Numerous campus events from the fields of art, culture, business, and science
• Opportunity to develop and implement new ideas and concepts
• Personal and professional development

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About Us

GUS Germany GmbH (GGG) is an innovative and dynamic network of world-class higher education institutions that is committed to empowering students with the knowledge and skills they need to make a positive impact in the world. Our mission is to foster visionary leaders who can drive meaningful change for society.

With a strong presence in Germany, Europe, and beyond, GGG is made up of several well-known brands, including UE (University of Europe for Applied Sciences), BSBI (Berlin School of Business & Innovation), htk academy, and GISMA University for Applied Sciences. Our thriving student body of over 10,000 learners across our institutions benefits from a wide range of academic disciplines, such as business, technology, data science, engineering, sports, and fine arts.

As part of the Global University Systems (GUS) network, which comprises over 48 universities across Europe, the USA, Australia, Asia, and South America, with over 87,000 students, we are dedicated to providing exceptional learning experiences to our students.

At GGG, we are committed to creating a supportive and inclusive work environment where everyone can thrive. Our employees play a vital role in ensuring that our students succeed at every step of their career path. Join our team and be a part of a culture of innovation and excellence in education. www.gusgermany.com

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Über uns

Die GUS Germany GmbH (GGG) ist ein innovatives und dynamisches Netzwerk von erstklassigen Hochschuleinrichtungen, das sich dafür einsetzt, Studierenden das Wissen und die Fähigkeiten zu vermitteln, die sie benötigen, um einen positiven Einfluss auf die Welt zu nehmen. Unsere Mission ist es, visionäre Führungskräfte zu fördern, die bedeutende Veränderungen für die Gesellschaft vorantreiben können.

Mit einer starken Präsenz in Deutschland, Europa und darüber hinaus besteht die GGG aus mehreren bekannten Marken, darunter die UE (University of Europe for Applied Sciences), die BSBI (Berlin School of Business & Innovation), die htk academy und die GISMA University for Applied Sciences. Unsere über 10.000 Studierenden an unseren Einrichtungen profitieren von einem breiten Spektrum an akademischen Disziplinen, darunter Wirtschaft, Technologie, Datenwissenschaft, Ingenieurwesen, Sport und Bildende Kunst.

Als Teil des Global University Systems (GUS)-Netzwerks, das über 48 Universitäten in Europa, den USA, Australien, Asien und Südamerika mit über 87.000 Studierenden umfasst, sind wir bestrebt, unseren Studierenden außergewöhnliche Lernerfahrungen zu bieten.

Bei GGG setzen wir uns für die Schaffung eines unterstützenden und integrativen Arbeitsumfelds ein, in dem sich jeder entfalten kann. Unsere Mitarbeitende spielen eine wichtige Rolle dabei, dass unsere Studierenden in jeder Phase ihrer Karriere erfolgreich sind. Werden Sie Teil unseres Teams und einer Kultur der Innovation und Exzellenz in der Bildung. www.gusgermany.com

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