Primary Insurance Global Claims Expert (m / f / d)* - Spanish speaking

Munich Re; München; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A global leader in reinsurance is seeking a claims manager in Munich to oversee complex claim processes. You will leverage your extensive knowledge in non-life insurance, particularly in Motor and Property sectors, while providing expert support and guidance to client teams. The candidate should have a university degree and proven success in claims handling, with fluency in English and Spanish being essential. The role offers competitive compensation and a hybrid working environment.

Leistungen

Competitive salary

Retirement provision

Work-life balance

Hybrid working model

Continuous learning opportunities

Qualifikationen

• Extensive professional experience in the European non-life insurance market, focusing on Motor, Property and Casualty insurance.
• Proven record of handling complex claims and achieving successful outcomes.
• Experience in digital claims services to enhance client processes.

Aufgaben

• Provide monitoring and support on claims-related matters to clients.
• Manage claims using KPIs to evaluate performance and estimate exposures.
• Offer expert guidance on claims trends and product development.
• Lead workshops and manage efficient claims processes.

Kenntnisse

Expertise in managing primary insurance claims

Strong analytical skills

Excellent presentation and conflict-management skills

Fluent in Spanish and English

Ausbildung

University degree in relevant field

Jobbeschreibung

Your Job

• Provide proactive monitoring and support to MGA / TPA on all claims‑related matters, including conducting thorough claims audits and due diligences in collaboration with other Munich Re international organisations and business units.
• Effectively manage claims within the division's area of responsibility, utilising key performance indicators (KPIs) to evaluate account performance, estimate exposures, and identify key loss drivers.
• Offer expert claims guidance and support to client management and underwriting teams, providing valuable feedback on claims trends, product development and claims strategies, as well as advising on policy wording and claims handling best practices.
• Demonstrate project ownership and leadership by managing workshops, facilitating meetings and driving the development of efficient claim processes, including first notice of loss, policy administration, fast‑track claims, estimates, subrogation and litigation management.

Your Profile

• University degree and extensive professional experience in the European non‑life insurance market, with a strong focus on Motor, Property and Casualty insurance.
• Deep knowledge and expertise in the management of primary insurance claims, with a proven record of effectively handling complex claims and driving successful outcomes.
• Strategic thinking and ability to analyse claims processes, detect issues, investigate solutions and recommend improvements, presenting them orally, visually and in writing.
• Experience in digital claim services that could enhance the claims processes of our clients.
• A systematic, independent working style.
• Self‑motivation and readiness to take ownership of project execution.
• Result‑focused with excellent presentation skills, conflict‑management skills and strong teamwork.
• Willingness to travel internationally, sometimes on short notice.
• Excellent command of written and spoken business Spanish and English required; German language skills are an advantage.

Application Instructions

Please apply through our online portal and upload your CV, as well as your academic reference letters, including school certificates, graduation certificates and transcripts of record for any degrees. If applicable, also submit reference letters from any previous employers or certificates from any other qualifications you may have. We recommend writing a cover letter to tell us more about why the position and Munich Re are of interest to you.

About us

As the world's leading reinsurance company with more than 11,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk we enable fundamental change. Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel.

Together we embrace a culture where multi‑skilled teams dare to think big. We create the new and the different for our clients and cultivate innovation.

Sounds like you? Push boundaries with us and be part of Munich Re.

Our employees are our greatest strength. That’s why we offer them a wide range of benefits. You can find some examples below.

Unlock your potential

• Diversity, Equity & Inclusion : we embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better.
• Continuous Learning : we believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth.
• Career Mobility : we actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities for you.

Rewards & Recognition

• Competitive salary : appropriate compensation for your high level of commitment.
• Retirement provision : state‑of‑the‑art in‑house pension solutions.
• Work‑life balance : promoting the compatibility of family and work in addition to overall work‑life balance.
• Health management : focus on your physical and mental health far beyond legal requirements.
• Hybrid working : living the best of both worlds – we offer you a very flexible approach as well as the opportunity to work from abroad on an occasional basis.