Network Engineer - Alt-Net

Hamilton Barnes Associates Limited; Darmstadt; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading telecommunications company is seeking a Telecom Support Engineer to join their expanding team in Frankfurt. This role involves providing technical support, troubleshooting issues, and ensuring effective communication with customers and stakeholders. Candidates should have experience in the telecom industry and relevant networking certifications.

Qualifikationen

• Experience in the telecom industry, preferably with Nokia.
• Strong support background with direct ticket handling.
• Ability to work in a shift-based environment.

Aufgaben

• Provide technical support and resolve issues efficiently.
• Work in a shift-based role for 24/7 support.
• Diagnose network faults and escalate complex issues.

Kenntnisse

Telecom industry experience

Customer engineering

Networking - CCNA, JNCIA, NRS1

Fluent in German and English

Problem-solving

Jobbeschreibung

Are you looking for an exciting new opportunity?

Join a company that has been at the forefront of technological advancements in information and communication for nearly 30 years, delivering innovative solutions across thousands of projects. With expertise extending beyond conventional telecommunications, the company specializes in developing complex systems and integrating future-oriented technologies. Offering a comprehensive range of services, from strategic consulting & detailed planning to operational implementation & full project management.

The leading telecommunications company is in search of a skilled Telecom Support Engineer to join their growing team in Frankfurt. If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities:

• Provide technical support in a telecom environment, troubleshooting and resolving issues efficiently.
• Work in a shift-based role to ensure 24/7 operational support.
• Engage with customers and internal teams to manage and resolve technical tickets.
• Diagnose network and system faults, escalating complex issues as necessary.
• Ensure timely and effective communication with customers and stakeholders

Skills/Must have:

• Telecom industry experience (Nokia preferred, but other vendors are acceptable).
• Strong support background, comfortable working directly on tickets and customer engineering.
• Networking - CCNA, JNCIA, NRS1
• Fluent in German and English (both spoken and written).
• Ability to work in a shift-based environment.
• Strong problem-solving skills with a proactive and customer-focused

Salary:

• €4,000 - €5,000 per month