Microsoft Teams Voice Engineer DACH Region

M365Connect; Köln; Remote; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A technology company is seeking a Microsoft Teams Voice Engineer to design and support voice infrastructure for enterprises across Germany. The role involves implementing voice solutions, troubleshooting telephony issues, and collaborating with teams to ensure high-quality services. Candidates should have expertise in Microsoft Teams voice architecture and relevant telephony protocols. This position promotes flexible working arrangements.

Leistungen

Flexible work arrangements

Certification and training investment

High-impact project contributions

Qualifikationen

• Experience with Microsoft Teams voice architecture.
• Knowledge of telephony protocols and SBC configurations.
• Proficient troubleshooting skills with voice networking tools.

Aufgaben

• Implement Microsoft Teams voice features and manage integrations.
• Troubleshoot voice quality issues using analytics tools.
• Develop and automate administrative tasks with PowerShell.

Kenntnisse

Microsoft Teams voice architecture

Telephony systems knowledge

SIP and VoIP protocols

Voice networking troubleshooting

PowerShell scripting

Collaboration skills

Jobbeschreibung

Overview

Microsoft Teams Voice Engineer DACH Region

Location: Remote

About M365Connect:

We connect specialists in Microsoft Teams voice and telephony systems with enterprises pioneering unified communications across the DACH region.

Job Description

Design, deploy, and support voice infrastructure integrated with Microsoft Teams, including Direct Routing and Cloud PBX. You will ensure high availability, security, and top call quality while solving complex telephony challenges.

Collaborate with security teams and infrastructure engineers to align voice solutions with IT governance policies.

Key Responsibilities

• Implement and manage Microsoft Teams voice features: Call Queues, Auto Attendants, Direct Routing.
• Troubleshoot voice quality issues using network analytics and debugging tools.
• Manage SIP trunking and partner with carriers for telephony integration.
• Assist in voice security controls, QoS configuration, and compliance settings.
• Develop PowerShell scripts to automate voice environment administration.
• Conduct training and support for communication teams and end users.
• Maintain thorough documentation for voice solutions and incident management.

Required Skills & Qualifications

• Experience with Microsoft Teams voice architecture and telephony systems.
• Knowledge of SIP, VoIP, telephony protocols, and SBC configurations.
• Proficient in voice networking troubleshooting and monitoring tools.
• Scripting skills (PowerShell) for automation.
• Strong collaboration and communication skills.
• Previous Microsoft Voice certifications desirable.

Benefits & Opportunities with M365Connect

• Contribute to high-impact voice transformation projects.
• Certification and training investment by M365Connect.
• Flexible work arrangements respecting life outside work.
• Join a vibrant community of collaboration technology experts.

Next Steps

Bring clarity and connectivity to communication. Apply via M365Connect and lead voice innovation across Germany’s enterprises.