Microsoft Teams Voice Engineer DACH Region

M365Connect; Köln; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A technology consulting firm is seeking a Microsoft Teams Voice Engineer in Köln, Germany. You will design and implement voice infrastructure, ensuring high availability and security. Responsibilities include troubleshooting, managing SIP trunking, and providing training for communication teams. Ideal candidates possess experience in Microsoft Teams voice architecture and telephony systems, along with strong technical and communication skills. A flexible work setup supporting work-life balance is offered.

Leistungen

Flexible work setup

Training support

Community of collaboration technology experts

Qualifikationen

• Experience with Microsoft Teams voice architecture and telephony systems.
• Knowledge of SIP, VoIP protocols, SBC configurations.
• Proficient in voice networking troubleshooting and monitoring tools.

Aufgaben

• Implement Microsoft Teams voice features: Call Queues, Auto Attendants, Direct Routing.
• Troubleshoot voice quality issues using network analytics.
• Manage SIP trunking and coordinate with telecom carriers.
• Assist with voice security controls, QoS, and compliance.
• Automate administration with PowerShell scripting.
• Provide training and documentation for communication teams.

Kenntnisse

Microsoft Teams voice architecture

SIP, VoIP protocols

Voice networking troubleshooting

Strong communication

Collaboration abilities

Ausbildung

Microsoft Teams Voice Engineer certification (MS-720)

CISSP

CISM

Jobbeschreibung

About M365Consult

M365Consult connects Microsoft Teams voice and telephony system specialists with leading enterprises driving unified communications across the DACH region. We empower organizations by designing, deploying, and supporting scalable and secure voice infrastructures integrated with Microsoft Teams.

Role Overview

As a Microsoft Teams Voice Engineer, you will design and implement voice infrastructure with Direct Routing and Cloud PBX. You ensure high availability, security, and exceptional call quality while addressing complex telephony challenges. Collaboration with security and infrastructure teams aligns voice solutions with IT governance.

Key Responsibilities

• Implement Microsoft Teams voice features: Call Queues, Auto Attendants, Direct Routing.
• Troubleshoot voice quality issues using network analytics.
• Manage SIP trunking and coordinate with telecom carriers.
• Assist with voice security controls, QoS, and compliance.
• Automate administration with PowerShell scripting.
• Provide training and documentation for communication teams.

Required Skills & Qualifications

• Experience with Microsoft Teams voice architecture and telephony systems.
• Knowledge of SIP, VoIP protocols, SBC configurations.
• Proficient in voice networking troubleshooting and monitoring tools.
• Strong communication and collaboration abilities.
• Preferred certifications: Microsoft Teams Voice Engineer (MS-720), CISSP, CISM.
• Certificate and ongoing training support from M365Consult.
• Flexible work setup supporting work-life balance.
• Join a community of collaboration technology experts.

Next Steps

Apply with M365Consult and lead voice innovation for enterprises across Germany and the DACH