Microsoft Teams Voice Engineer DACH Region

M365Connect; Berlin; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading communication technology firm in Berlin is seeking a Microsoft Teams Voice Engineer to design and implement voice infrastructure solutions. The role involves ensuring high availability and exceptional call quality while addressing complex telephony challenges. Candidates should have experience with Microsoft Teams voice architecture, knowledge of SIP and VoIP protocols, and strong troubleshooting skills. This position offers certification support and a flexible work setup to enhance work-life balance.

Leistungen

Certificate and ongoing training support

Flexible work setup

Join a community of collaboration technology experts

Qualifikationen

• Experience with Microsoft Teams voice architecture and telephony systems.
• Knowledge of SIP, VoIP protocols, SBC configurations.
• Proficient in voice networking troubleshooting and monitoring tools.

Aufgaben

• Implement Microsoft Teams voice features such as Call Queues and Direct Routing.
• Troubleshoot voice quality issues using network analytics.
• Manage SIP trunking and coordinate with telecom carriers.

Kenntnisse

Microsoft Teams voice architecture

SIP

VoIP protocols

Voice networking troubleshooting

Communication skills

Ausbildung

Microsoft Teams Voice Engineer certification (MS-720)

CISSP

CISM

Tools

PowerShell

Network analytics tools

Jobbeschreibung

About M365Consult

M365Consult connects Microsoft Teams voice and telephony system specialists with leading enterprises driving unified communications across the DACH region. We empower organizations by designing, deploying, and supporting scalable and secure voice infrastructures integrated with Microsoft Teams.

Role Overview

As a Microsoft Teams Voice Engineer, you will design and implement voice infrastructure with Direct Routing and Cloud PBX. You ensure high availability, security, and exceptional call quality while addressing complex telephony challenges. Collaboration with security and infrastructure teams aligns voice solutions with IT governance.

Key Responsibilities

• Implement Microsoft Teams voice features: Call Queues, Auto Attendants, Direct Routing.
• Troubleshoot voice quality issues using network analytics.
• Manage SIP trunking and coordinate with telecom carriers.
• Assist with voice security controls, QoS, and compliance.
• Automate administration with PowerShell scripting.
• Provide training and documentation for communication teams.

Required Skills & Qualifications

• Experience with Microsoft Teams voice architecture and telephony systems.
• Knowledge of SIP, VoIP protocols, SBC configurations.
• Proficient in voice networking troubleshooting and monitoring tools.
• Strong communication and collaboration abilities.
• Preferred certifications: Microsoft Teams Voice Engineer (MS-720), CISSP, CISM.
• Certificate and ongoing training support from M365Consult.
• Flexible work setup supporting work-life balance.
• Join a community of collaboration technology experts.

Next Steps

Apply with M365Consult and lead voice innovation for enterprises across Germany and the DACH