Manager Case Management (French Speaker) 290

Groupe ProductLife; Deutschland; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading pharmacovigilance company in Germany is seeking a dedicated Manager Case Management (French Speaker) to oversee and lead the pharmacovigilance team. The ideal candidate will have significant experience in data management, regulatory compliance, and team training. Fluency in English and French is required, along with a Pharmacy degree. This role offers a permanent contract and opportunities for professional growth.

Qualifikationen

• Minimum 5-10 years experience working for service providers.
• Previous experience in data entry, management, or pharmacovigilance (preferably 5+ years).
• Understanding of GVP and regulatory standards related to pharmacovigilance.

Aufgaben

• Key trainer for junior team members to increase quality.
• Review and identify areas of improvement.
• Manage larger client projects and act as single point of contact for the client.
• Perform Quality Control/Medical Review.

Kenntnisse

Sense of priorities

Team Management

Team Spirit

Methodical

Communicant

Ability to make decisions

Rigour

Fluent in both English and French

Ausbildung

Pharmacy graduate

Tools

Microsoft Office

PV databases (e.g., Argus, ArisG, SafetyEasy)

Jobbeschreibung

Europe

Life Cycle

Safety and Vigilance

Permanent contract

PLG is looking for a dedicated Manager Case Management (French Speaker) to join our hub to oversee and work closely with our PV team to ensure compliance with regulatory standards and accurate safety data.

Responsibilities

• Key trainer for junior team members to increase quality and expand knowledge of PV case processing
• Review and identify areas of improvement
• Provide expertise and act as SME for the team, ensuring understanding of tasks by case management team
• Manage larger client projects and act as single point of contact for the client
• Monitor client KPI
• Support in the resolution of NC/CAPA, identify RCA and implement improvements
• Perform Quality Control/Medical Review and provide support to the team where necessary to ensure regulatory compliance
• Participate in audits and inspections as required
• Ensure understanding of client needs and ensure expectations are met and exceeded
• Organise team meetings as requested

Education and Experience

• Education: Pharmacy graduate
• Minimum 5-10 years experience working for service providers
• Previous experience in data entry, management, or pharmacovigilance (preferably 5+ years).
• Technical Skills: Proficiency in Microsoft Office and familiarity with PV databases (e.g., Argus, ArisG, SafetyEasy).
• Previous experience working to deadlines
• Knowledge: Understanding of GVP and regulatory standards related to pharmacovigilance.

Skills

• Sense of priorities
• Team Management
• Team Spirit
• Methodical
• Communicant
• Ability to make decisions
• Rigour
• Microsoft office
• Fluent in both English and French (Oral and Written)